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Lightning Knowledge Search and Replace

Mass update published and draft articles

Overview

Lightning Knowledge Search and Replace allows knowledge base publishers or admins to quickly perform dynamic string substitutions on both draft and published article text field values and also update the visible by (customer, partner, public) fields.

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  • Supports global search and replace operations on knowledge text fields (including RTA fields)

  • Perform search and replace across all content, including HTML markup (for RTA fields)

  • Batch design supports unlimited number of articles and/or replacements

Lightning Knowledge Global Search and Replace supports replacement operations on both published as well as draft articles. All standard and custom text fields, including rich text fields (RTA), are supported. Search and replace is supported on both content as well as HTML markup. This app is designed to target searches on specific field(s), article record types, and publish status. Published articles are automatically republished as new versions once the replacement operation is performed on each article. A search-only mode of operation is available which allows users to determine the impact of the replacement operation before the actual substitution is performed. This app includes full support for both source articles as well as translations.

Categories

Business Needs
Admin & Developer Tools
Features
Native App
Built exclusively on the Salesforce Platform, ensuring reliability and performance.
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
Native App
No Limits
Lightning Ready
Managed Package

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