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Samespace CTI | Telephony| Dialer | Contact Center | IVR | ACD | Call Recording

The CTI that Unlocks the Full Force of Salesforce

Overview

Samespace docks right inside Salesforce with native integration and instantly makes your sales and support teams twice as productive with automation and streamlined workflows. Dialer, IVR, chat, and AI-powered analytics all in one affordable package.

See How Samespace CTI | Telephony| Dialer | Contact Center | IVR | ACD | Call Recording Works

2x Productivity We allow you to easily automate many aspects of your agents’ workflows, such as eliminating manual data entry, so they can DOUBLE their conversations and boost productivity across the board.
Superior User Experience We’re quicker to set up and start using, with a simple Drag and Drop setup, no developers required.
AI Powered Analytics Access crucial data on what your customers are saying during calls including feedback on your product, as well as mentions of competitors, so you can implement changes to make improvements across the board.

Automate All Time-Wasting Tasks Our cutting edge automation saves your reps time-wasting tasks, like manual data entry, freeing them up to engage more customers and increase productivity 2x. Route Every Call Dynamically Connect prospects to the right reps, the first time, every time. Our dynamic routing directs leads based on anything you know about the caller, including lead source, campaign, past interaction history, and more. Real-Time Coaching and Monitoring Get your sales reps the help they need when they need it using our live monitoring and coaching. You’ll see what each rep is up to so you can monitor their activity and assist your team when needed, even during live calls. Raise Your Call IQ Add intelligence to your calls before they’re answered. Provide personalized customer service by automatically fetching data from any Salesforce object, and use it to dynamically route the conversation to the best available agent. Turbocharge Your Outbound Your sales team will love our automated dialer, following up leads and prospecting for new ones easier than ever before.