Acrolinx for Salesforce Knowledge

Whether your company has written 100,000 words or billions (like our customer Microsoft), Acrolinx makes sure each one reflects your style guide. Acrolinx for Salesforce Knowledge scans your knowledge base to provide a quality scoring for your Salesforce Knowledge articles. Acrolinx checks to make sure that your content meets enterprise standards across hundreds of guidelines for several writing goals such as clarity, scannability, inclusiveness, consistency, terminology, and more. Our mission is to supercharge the billions of enterprise content touchpoints that power the global customer experience. Content is your connection to your customers, and it’s more important than ever to make sure it’s clear, easy to understand, inclusive, and compliant. Enterprises like yours use Acrolinx to automate content quality checking and use quality gates to stop bad content before it’s published. Acrolinx provides insights into both content quality and content performance to give you a clear view into the engagement of your content to understand how your content resonates with your audience.