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Aptumo UK

Water Billing Software for the UK

Overview

Developed by experienced water market specialists, Aptumo is a groundbreaking, highly configurable and regulatory compliant billing solution that brings you closer to your customers & improves the efficiency and effectiveness of your retail teams.

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  • A key enabler for digitisation: provides the base for multi-channel digital customer interactions and enables real-time cross-channel account updates. Also supports increased process automation.

  • Giving you increased speed and reduced cost of change: an agile solution that enables independent client change; up to 50% more than current billing software options.

  • Drives personalised customer service through tailored case management, pro-active customer interactions and efficient, tailored processes.

As the sector and Ofwat look to place customers at the heart of services, your software must evolve alongside market changes to enable, not hinder, change and innovation. Aptumo has been built to deliver what you and your customers need today, tomorrow and in the future: * Customer segmentation - design your screens and the information within them to be different for chosen customer segments * Priority Services Register - easily integrate your PSR data and flag customer financial and non-financial vulnerabilities * Tariff flexibility - empowering you to offer a range of tariffs to suit different consumers * Bill & Meter Read Frequency - flexibility and choice in how often you bill and read customer meters * Incorporate meter option and complaint reporting to reduce hand-offs and allow root cause analysis * Payment Plan flexibility - offer payment breaks and easily change customer payment dates and amounts * County Court Integration provided as standard * Open Water - an out of the box and proven solution for business water retailers * Multi-Utility ready - architected to provide a smooth path to billing other essential services

Categories

Business Needs
Productivity
Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Community Builder
Ready to use in the Salesforce Community Builder.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Lightning Ready
Community Builder
Managed Package

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    Aptumo was built from the ground up to meet water sector challenges. Designed and developed by highly experienced water market specialists, Aptumo brings water companies closer to their customers and improves the efficiency of water company teams.
    Productivity