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Base
Advocacy automation, manage customer references, build loyalty & retention.
- Business Need
- Sales
- Requires
- None
- Compatible With
- None
Provide sales with the best match reference and success story per opportunity. manage a live database of social proof. Measure reference influence on deals. Scale and manage account & contact level advocacy, B2B loyalty programs, and retention & upsell.
Highlights
Features: - Help sales find the best match reference & customer story within the opportunity. - Manage, update, and score your Reference & Evidence database in salesforce. - Streamline Advocacy and Reference capture from accounts and contacts.
- Sales and CSMs easily nominate References and Advocates in Salesforce. - Automate customer base outreach and self-nomination to ASKs of Advocacy. - Measure Reference, Case Studies, and evidence influence on closed-won deals. - Reward advocates.
- Trigger lifecycle campaigns, such as: retention, upsell & cross-sell, and expansion, to target users/accounts by offering. - Generate new leads from colleague referrals and measure closer. - Map contact/user-journey and act on account insights.
Provider Details
Base provides a holistic platform for customer engagement marketing, growth campaigns and advocacy. From targeted campaigns with set KPIs, analytics, and reporting to ready-made posts, reward engines, gift menus, gamification elements, and much more.
Pricing Details
Default Plan
$950 USD/company/month