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Mindsay: Customer Service Chatbot and Agent Handover
Provide one-to-one customer experiences at scale
- Business Need
- Customer Service
Mindsay is a leading Conversational AI solution, allowing companies to provide simple & efficient customer experience. Our powerful yet intuitive platform enables companies to build, deploy, & maintain their chatbots, achieving better CX and lower costs.
Highlights
GET QUICK RESULTS Create a bot in 4 weeks. Our virtual assistants are already trained using 100,000s of industry-specific conversations so it can answer your most frequently asked questions from day 1.
EASY MAINTENANCE Build your chatbot and monitor its performance on a user-friendly chatbot platform. Easily update bots, connect to new channels, and track KPIs without any help from your IT department.
SEAMLESSLY HAND OVER TO HUMAN AGENT Mindsay's integration with Salesforce allows agent handover by creating a case or through Live Chat.
Provider Details
Pricing Details
Mindsay’s business model is flexible and adapts to any operating model. We provide three pricing models to ensure you’ll benefit from the lowest total cost of ownership.
Default Plan
$2,000 USD/company/month