Habenae Consulting

We provide support along the sales cycle, from lead to deploy. We have solid expertise in providing actionable sales insights, implementing processes to accelerate revenue growth and deploying the right tools to improve the sales team's productivity.

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We help you deploy, revamp or extend the use of your Salesforce platform to integrate and automate Sales, Marketing and other business processes. Our Salesforce expertise includes: - Systems integration with other IT platforms - Best practices for increasing productivity - World-Class reporting and analytics - Training and deployment - Support and Maintenance Our Salesforce Sales Cloud expertise includes: - 360-Degree View of the Customers integrating internal and 3rd party data sources. Customer Asset and Product Management (i.e. bundles, tiers, SKUs and complex discount structures) - Salesforce‘s CPQ, 3rd CPQ tools and Custom-built CPQ - Opportunity life cycle (from lead to order) - Multi-layer Approval processes - Sales Teams set-up for New Business, Account and Territory Management, including monitoring the usage of Consumables, Up-selling and Cross-Selling Our Service Cloud expertise includes: - Queues and Omni Channel Implementation - Live Agent system setup - Email to Case setup, including advanced email processing - Setting up Knowledgebase and Case management processes - Implementing Service Level Agreements - Implementing Field Service Lightning