Synthesis Systems, Inc.

Amit and the entire Synthesis team demonstrated exceptional dedication and involvement throughout the full lifecycle of our Salesforce project. From the initial discovery sessions through deployment and post‑go‑live support, they remained fully engaged, proactive, and committed to delivering a high‑quality solution. Their team consistently took the time to understand our business processes, clarify requirements, and propose thoughtful recommendations that strengthened our overall approach. Communication was clear and timely, and they collaborated seamlessly with both our internal stakeholders and external partners. What truly set Amit and Synthesis apart was their genuine commitment to our success—not just to completing the scope, but to ensuring we ended the project with a platform that would serve our company well into the future. Their professionalism, technical expertise, and reliability made them a trusted partner throughout the engagement. We are extremely grateful for their contributions and would highly recommend Amit and the Synthesis team to any organization looking for a knowledgeable and committed Salesforce implementation partner.

Overall, our experience with this Salesforce team has been positive, and we are proud of the work accomplished. However, we advise ensuring clear communication when it comes to custom code requirements. It is important to fully inform the business about the implications and offer best practices and alternative solutions that minimize the need for custom code. By doing so, we can optimize the Salesforce implementation and enhance its long-term success.

Quality and Timely Project

Synthesis was able to deliver a high quality product on a long term project that had ever changing requirements. Their commitment to the end product and attention to detail throughout the effort was fantastic. Over the course of the project they were able to professionally handle unexpected changes without compromising project quality or timelines. I fully recommend them as a partner in any project needs.

Committed, Extensive Experience, Delivers Quality Results

Synthesis was able to use their expertise and experience to build their Salesforce practice in a relatively short period of time. While interning at Synthesis and supporting the Salesforce practice, I was impressed by the vast experience and knowledge the team had in Revenue Assurance, Billing Management, and CRM. The team’s focus on ensuring client needs are met and their incredible diligence, quality of work, and speed of delivery proved to me that Synthesis is committed to delivering results that matter. From consulting, to full-scale implementations, to rescues, the team knows how to tackle any challenge ahead. I’ve learned many valuable lessons from being a part of a team that cares about the work they do and understands what clients are looking for. Synthesis values quality in everything they do, and that challenged me to not settle for less. While working with the team, I’ve gained industry knowledge, learned to take risks, and developed many new skills, but most importantly felt the support of a strategic and committed team who wants to see you succeed. I am sure no one would experience less than that with Synthesis.

Culture of Excellence

I held an internship at Synthesis while its Salesforce practice was in the process of becoming established, working closely with the Directors and general leadership team. The wealth of experience and keen insights that the senior executives shared made it possible to grow very quickly and build our practice from the ground up. I learned a great deal about the world of cloud computing, CRM, and high-tech consulting during my time here, thanks to the vast knowledge and expertise of my colleagues and the resources I was provided. The team’s dedication, attention to detail, and continuously sound judgement made it possible for us to expand in a short amount of time. I felt challenged to improve my skills by the culture of excellence that defines the company’s work - there is no doubt that these values are reflected in our deliverables to our clients as well. Synthesis is not an organization that cuts corners, compromises on quality, or settles for mediocre performance. Throughout my internship, I’ve always felt that Synthesis truly cared about building relationships, not just with their clients, but with their employees. I can confidently say that the experience I gained here will help me further my career years down the road.