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BlueHike
The Expert in Service and Field Service Management
- Product Competencies
- Agentforce MarketingAgentforce ServicePlatform
- Certified PeoplePeople employed by the consultant who hold Salesforce certifications that align to competencies
- 19
- CertificationsThe number of certifications held by people at this organization that align to competencies
- 67
We are BlueHike: the expert for service and field service management in Salesforce. Our team of experienced consultants makes sure your call center, dispatch center and field resources are able to work in the most optimal way.
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MVP
Recognized by Salesforce for their leadership, expertise, and generosity
Top Reviewer
Contribute reviews that encourage conversation and help others make informed decisions
Ranger
Lifelong learners who have earned the Ranger rank or higher on Trailhead
Showing 10 of 20 Reviews
BlueHike brings excellent knowledge of Salesforce Field Service to the table and as they also are experts on ClickSoftware they are uniquely positioned to help you migrate from ClickSoftware to Field Service.
Bluehike is a partner with great knowledge of the Salesforce platform, but also has a lot experience in the Field Service sector that was necessary for our needs (and not that common). This in combination with their years of experience in the utilities sector is a win win combination. Also very customer oriented to look for the best solutions.
Our Partner delivered what was expected. They communicated very well and the delivered documentation was as promised. They are always available to answer questions and investigate solutions
Working with BlueHike team has been an excellent experience. They are professional, reliable, and truly committed to delivering quality results. Communication was always clear and timely. I felt confident throughout the process, and perfect outcome as well still more to come. I would happily recommend them to anyone seeking a trustworthy and skilled partner
Very good cooperation! Good listeners, solution driven, customer friendly, and most important: they had joy in their work. And we too.
A very dedicated group of workers. They listen to your ideas and give you options to what you might not have thought about yet. They are honest and always available when an issue occurs. Great people to have in your corner.
For the moment we are working with BlueHike to implement Salesforce Field Service. So far, our experience with BlueHike has been highly positive. From the initial start, BlueHike has demostrated a strong understanding of our business needs. They work close with our business and IT team to tailor Salesforce Field Service to our specific requirement, ensuring seamless integration with our existing systems. As part of the implementation, BlueHike provided a structured training session for our IT team, ensuring that our employess can effectively use the new application. The training was well-organized, covering all essential functionalities with clear explanations and hand-on practice. We appreciate the expertise the BlueHike brings to the project, and we are confident that the final implementation will enhance our operational efficiency. We look forward to completing the project successfully.
The Bluehike team was able to empathise in our process needs to suggest the best options going forward. Good teamwork between the bluehike team and our internal team in able to implement the best solution. Clear and transparent way of working.
BlueHike possesses extensive knowledge of Field Service. They collaborated constructively, sought solutions, and tailored their approach to meet our business needs. They master the solution, have the experience to apply and implement it through a clear proof of concept, and stay up-to-date with the latest capabilities of Salesforce Field Service.
The Ideo/ BlueHike team helped us patiently to understand all possibilities in Salesforce and how these functionalities would best be implemented to our use. Key Users were trained to help their colleagues in a very practical way. Project management was transparent and agile, making it possible to implement functionalities without big bang.