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Netomi Virtual Agent
Automatically resolve tickets and recommend responses to assist agents
Starting at $6,000 USD/company/year
- Business Need
- Customer Service
The Netomi Virtual Agent for Salesforce Service Cloud empowers you to resolve customer service tickets within seconds. The Netomi platform is used by companies to turn customer service into a proactive and pervasive differentiator.
Highlights
Delegate specific use cases to the Virtual Agent to resolve cases immediately without any human intervention. Significantly reduce response and resolution times.
Leverage AI-powered recommended replies to help your agents work faster. Boost agent productivity and give them time back to focus on more complex cases.
Train from historic case data or select from our pre-trained AI conversational and industry-specific skills. Launch quickly and see value sooner.
Provider Details
Netomi
San Mateo, CA
Netomi is the first continuously-improving AI for customer service platform. We enable enterprises to securely automate ticket resolution, boost agent productivity and provide a world-class customer experience with our industry-leading AI and chatbots for email, chat, messaging and voice.
Pricing Details
The App is only available to Netomi platform customers
Default Plan
$6,000 USD/company/year
Lowest Starting Price