Centelon

Centalon played a PMO role for Compassion Australia's CRM implementation. This included project management, business analysis (including configuration) and quality assurance. Centalon were committed to the success of the client, prioritised their resource availability to suit our needs and integrated well alongside internal and external resources. We thank Centalon for their support and contribution to our implementation.

Centelon delivered a high quality and affordable solution for our Organisation. They provided solution recommendations that were appropriate and flexible for our business needs, fit for purpose and scalable. They brought a top notch project management and governance discipline to the project (that I've rarely seen matched) to ensure any risks were mitigated, the appropriate capability and resources were brought to bear when required and delivery was kept on track and in budget.

Excellent value

We engaged Centelon to take-over our CRM implementation after challenges with the initial implementation partner. Centelon went above and beyond to help our organisation deliver a CRM Transformation , replacing 20+ year old legacy systems with a streamlined , fully integrated CRM . This was an extraordinary achievement given the tight deadlines and complexity of our organisation . Centelon was able to mobilise a team quickly, understand our landscape and requirements, working tirelessly, to deliver innovation and a 360 degree view of supporter to our organisation . Their level of service, knowledge ,support and dedication made this possible .

Centelon are a knowledgeable and proactive team who can quickly assimilate target objectives and organisational constraints to advise on options and deliver successfully. I can't rate their professionalism and adaptability high enough - my organisation's success has been in largely due to Centelon's input and assistance.