BeCloud Solutions - 100% Cloud Contact Center | CTI | IVR | ACD | Click-to-Call - BeCloud Solutions - AppExchange
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BeCloud Solutions - 100% Cloud Contact Center | CTI | IVR | ACD | Click-to-Call

By BeCloud Solutions
BeCloud Solutions - 100% Cloud Contact Center | CTI | IVR | ACD | Click-to-Call
Agent Desktop Salesforce Lightning Integration
Agent Desktop Salesforce Integration (Q8 Customer Case)
Administrator Salesforce Integration (Q8 Customer Case)
Supervisor Salesforce Integration (Q8 Customer Case)
Salesforce Classic version - Screenpop Contact Detail
Salesforce Classic version - Screenpop New Case
Salesforce Lightning Experience - Screenpop Contact Detail
Salesforce Lightning Experience - Screenpop New Case

Free Monthly subscription fee for integration between Salesforce and our Cloud Contact Center solution If you would like additional functionalities of BeInContact and/or other services/solutions offered by BeCloud Solutions, there will be an additional cost.

Rating

(0)

Listed On

1/2/2019

Latest Release

10/31/2018

CATEGORIES

Telephony
100% Cloud Contact Center for Sales and Service CTI/ IVR/ ACD/Click-to-Call

BeinContact is the 100% Cloud Contact Center solution of BeCloud##- Single Sign On##- Click2call##- Skill based routing##- Screen pops##- ACD##- Activity records, including custom fields##- Combined reporting##- Both Service and Sales Cloud integration

Free