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BeInContact CTI for Salesforce - Cloud Contact Center Omnichannel
Call Center Software - 100% Cloud Contact Center Omnichannel
- Industries
- Horizontal Product
- Business Need
- Customer ServiceTelephonyCampaign Management
- Requires
- Sales CloudService CloudFinancial Services CloudHealth Cloud
- Compatible With
- Sales CloudService CloudHealth Cloud
The BeInContact solution offers, together with Salesforce, a powerful routing engine unifying all contact channels in one single user interface.
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Excellent tool
CTI Integration with Salesforce made easier
Very good tool
Full cloud solution native integrated with SalesForce and a short time to market. This tool have been very useful mostly during Covid Lock Down because we could move immediately the contact centers operators from office to home working.