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BeInContact CTI for Salesforce - Cloud Contact Center Omnichannel

By BeCloud Solutions

Call Center Software - 100% Cloud Contact Center Omnichannel

Freemium  

Payment required to increase usage, users, or features

Industries
Horizontal Product
Business Need
Customer Service
Telephony
Campaign Management
Requires
Sales Cloud
Service Cloud
Financial Services Cloud
Health Cloud
Compatible With
Sales Cloud
Service Cloud
Health Cloud

The BeInContact solution offers, together with Salesforce, a powerful routing engine unifying all contact channels in one single user interface.

  • CTI Salesforce integration - Blind Transfer

  • CTI Salesforce integration - Customer recognized

  • CTI Salesforce integration - Customer not recognized

  • CTI Salesforce integration - Multiple recognized

  • CTI Saleforce integration - Consultancy trasfer