Unbabel - Language Translation for Messaging and Chat (Live Agent)

Unbabel makes translation effortless. As a customer-centric organization, you want your customers in Germany to have the same great support experience as your customers in Japan, without having to hire expensive native speakers for every language. With Unbabel, all your agents instantly become multilingual. Powered by AI, Unbabel’s language operations platform plugs into Salesforce to automate translation near real-time across major digital support channels. With the efficiency of augmented machine translation and the local nuance of our post-editors, Unbabel empowers all your agents to communicate with customers in any language, giving you increased flexibility, productivity, and lower operating costs. Trusted by the world’s leading enterprise brands, Unbabel helps you build more meaningful relationships with customers, worldwide. With Unbabel, You don’t have to speak the same language to be on the same page. Unbabel. Support, translated.