Catalyst - Gamification, TV Displays, Celebrations, Coaching and Scorecards
Engage, Motivate and Develop Your Sales, Support and Call Center Teams
Overview
Looking to take your Team's Performance to the Next Level? Catalyst is a performance management platform for modern organizations. We maximize performance, visibility and Salesforce adoption through the use of gamification, analytics and coaching.
Visibility & Recognition - Leaderboard TV displays - Multiple Leaderboard Themes and Visualizations - Team performance dashboards with drill downs - Personalized celebration videos, GIFs and emails on important achievements - Automated Reports
Accountability & Motivation - Personalized agent and manager scorecards - Manage proactively with low performance alerts - Multiple scoring mechanisms: points, tabular, benchmarks - Individual / Team based competitions with multiple metrics
Development - Organize easy, efficient and effective 1:1 coaching sessions - Scale up with coaching programs, cohorts and cadences - Schedule conditional coaching sessions on low performance - Assign goals and action items to improve performance
Achieve spectacular results by transforming the daily habits of your people! Create a culture of 5 Star Performance by optimizing on key factors affect productivity. Visibility Leaderboard TV displays and Dashboards let you broadcast team metrics on the floor. Track Metrics and KPIs on any Salesforce Object including Custom Objects. Recognition Celebrate and acknowledge exceptional performance in real-time with video and music anthems. Accountability Scorecards and Goals align your team's priorities on the behaviors and activities that drive business. Reps can see their daily performance without leaving salesforce. Motivation Competitions let you motivate your reps and increase performance of critical KPIs on demand to hit business goals. Development Coaching 1:1s enable managers to identify and address performance issues faced by their reps before it's too late. We've helped fortune 500 enterprises like Accenture and startups like Hacker Earth focus their sales, support and call center teams on the daily activities and behaviors that matter; directly affecting workplace culture and the bottom line.
Categories
- Business Needs
- Productivity
- FeaturesNo LimitsThis product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in HelpLightning ReadyOptimized for Salesforce orgs that use Lightning Ready.Managed PackageThis product is installed in your Salesforce org as a managed package and receives automatic upgrades.
- No LimitsLightning ReadyManaged Package