USU Knowledge Management for Salesforce - USU GmbH - AppExchange
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USU Knowledge Management for Salesforce

By USU GmbH
USU Knowledge Management for Salesforce
Salesforce Case View
Searching for documents via Salesforce
Viewing documents
Creating new knowledge base articles within Salesforce
Import and link solutions documents to the case
Graphical decision tree builder
Use Interactive decision trees from within Salesforce
Full access to all KM features from within Salesforce - No switching applications or browser tabs
Robust editorial workspace for workflows, publishing and review
USU KM Overview
Short Product Demo
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Starting at $8 USD per user per month Unymira's Knowledge Center is required in order to use this Salesforce integration.

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Latest Release

10/24/2018

CATEGORIES

Customer Service
The Leading Knowledge Management Platform for Customer Service

USU Knowledge Management is the leading knowledge base for Salesforce built for customer service. Packed with powerful troubleshooting and editorial features, users access it completely within Salesforce and can seamlessly import data into cases.

Starting at $8 USD per user per month Unymira's Knowledge Center is required in order to use this Salesforce integration.