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Round Robin Assigner
Assign any object
- Business Need
- Admin & Developer Tools
From Process Builder or Flows, assign any object sequentially and evenly to members of a public group
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Showing 10 of 34 Reviews
Question
Does this work for messaging session?
Does its job quickly and well.
Easy to setup a public group, using the label name lets us move between sandboxes and have it work. Used in multiple orgs successfully and easily.
Love app, need update for Summer 25!
We love this app and frequently use it in our org, however, the apex class is API v 42, we need a minimum of 45 for this to work after the Summer 25 release. Will an update be made available soon?
Great with one glitch
Installed this for case and and it's working great for the most part. The assignments are going through each person in the Public Group as expected. However, it seems to be including me (one of the admins) in the mix, even though I am NOT part of that public group. It's not including any of the other admins or anyone else outside that group. Anyone know why? (We have no escalation rules or case assignment rules set up)
Basic setup issue/question - Can't input record.id in the action-assign objects when creating th
Not sure if there is a updated version. Video is a little different then what I see. I can't input record.id in the action when creating the flow? 5:50min in the video. I add the group name then go to record.id field but when I type in rec, it doesn't show record and then I can't select .id as well. I just shows global variables >triggering lead. I can't seem to input {!$Record.id} either or find a way to get it to populate. Anyone seen this happening? Thoughts?
"RoundRobinAssigner Summer18" were not installed
I have Professional Edition and I ask for support to SF and they told me that some classes (Clases de Apex(classes/roundRobinTests.cls) ) are not supported in this version. Any other option you have? Thank you
Very useful and easy to operate!
I do have a question, is there a way to assign more than one record to one user and then a single record to another? So if I want to round robin between three users for example, but I'd like user A to get two records while users B and C get one each then loop back around.
Info Error Occurred: An Apex error occurred: System.SObjectException: Invalid field for Contact
anyone getting this error when trying to have the round robin on another field not owner Info Error Occurred: An Apex error occurred: System.SObjectException: Invalid field for Contact
Its great for basics, but is lying when it says it works with any user lookup
I think this is great if you need to switch standard owners around, but when it says "Can work with owner OR lookup to user" that is not true. Every time i've tried using a lookup to a user whether on Standard or Custom Object it does not work and says "An Apex error occurred: System.SObjectException: Invalid field for (insert object)" I will happily give them 5 if they were to either have a support email or updated instructions, until then its rather disappointing. UPDATE: on github they say it will work if not a child on a master detail relationship. So that is the issue I face
Great on Process Builder, not so great on Flow
I created a flow and added an Apex Action that references the Assign Object apex, but I get this error when I go to debug the flow An Apex error occurred: System.DmlException: Update failed. First exception on row 0 with id 0032J00003nYmN0QAK; first error: FIELD_INTEGRITY_EXCEPTION, Owner ID: id value of incorrect type: 00G2J000003jiMyUAI: [OwnerId] Not sure what I'm missing.
I just noticed that github page has an unmanaged version of the package. I would assume the api versions could be updated if using that package. Of course there are some considerations of managed vs. unmanaged packages to be considered before doing that.