$20 USD per user per month
Support agents now have real-time access to evidential replays history of web and mobile app sessions, directly from the Case page or Contact. They can understand why customers are struggling and/or abandoning sessions, improving first contact resolution
We show Salesforce accounts that are linked to Trailblazer.me and have the Manage Billing permission. If your account is missing, check that you connected the account to your Trailblazer.me profile. Then verify that you’ve been assigned the Manage Billing permission in the related org.