Glassbox
By Glassbox Digital
Glassbox
What If Your Website Or App Had A Brain?
$20 USD per user per month
Listed On
7/24/2019
Latest Release
10/15/2019
CATEGORIES
Agent ProductivitySESSION REPLAY FOR SERVICE CLOUD
Support agents now have real-time access to evidential replays history of web and mobile app sessions, directly from the Case page or Contact. They can understand why customers are struggling and/or abandoning sessions, improving first contact resolution