Help & Support

Elevate Your Agents with AgentExchange Solutions
Easily enhance Agentforce with pre-built AI solutions from AgentExchange. Browse, install, and deploy agents, actions, and apps directly into your environment. Tell Me More

Have Questions?

Log and record mobile calls automatically – by Salestrail

Track and record mobile calls automatically - SIM / GSM and Whatsapp calls

Starting at $9   USD/user/month

Discounts available for nonprofits

Requires
Sales Cloud
Compatible With
Sales Cloud

Compatibility

Requires
This solution requires these products in order to work. Before you implement the solution, check that you have these products.
Sales Cloud
Compatible With
This solution is tested to work with and extends the value of these products, but doesn't require them.
Sales Cloud
Salesforce Editions
Professional
Enterprise
Unlimited
Force.com
Developer
Additional Requirements
Salesforce REST API needs to be enabled for Salestrail.

App Details

Supported Features
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Lightning Ready
Languages
English
This solution is API only and doesn't have an interface

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Date
The most recent date that this solution underwent the AppExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
03/16/2020

Additional Details

Gather data-driven insights into how to increase your sales call performance with Salestrail. Salespeople will enjoy the benefits of a data-rich CRM without spending time on manual logging. Salestrail will capture all calling activities and automatically track them to Salesforce. Less admin, more sales. Salestrail automatically captures SIM calls made on your mobiles (Android & iOS) as well as Whatsapp and Whatsapp business calls (Android only) to a cloud-based dashboard, where you can follow & analyze call performance easily. On Android you can also record calls. Add custom charts and compare sales teams call performance by your own call metrics. Create teams and allow specific people to follow the data of the teams they need to access to. Drill down to check call analytics data for specific teams, people and time period. Sales operations and sales management will get data to map the sales process, down to every pick-up and every answered call. Marketing can enjoy a real-time view on which prospects sales are working on and build marketing automation based on calling activity.

Need help?

LiiD Inc

Helsinki, Finland

Support Phone+358 40 768 3813