Help & Support
Elevate Your Agents with AgentExchange Solutions
Easily enhance Agentforce with pre-built AI solutions from AgentExchange. Browse, install, and deploy agents, actions, and apps directly into your environment. Tell Me More
Have Questions?
Aptumo
Water billing software for Australia
Overview
Aptumo was built from the ground up to meet water sector challenges. Designed and developed by highly experienced water market specialists, Aptumo brings water companies closer to their customers and improves the efficiency of water company teams.
Aptumo enables digitisation, providing the base for multi-channel digital customer interactions, enabling real-time cross-channel account updates and supporting increased process automation.
Aptumo brings you increased speed and reduced cost of change, it's an agile solution that enables independent client change; up to 50% more than current billing software options.
Aptumo drives improved and personalised customer service through tailored case management, proactive customer interactions and efficient, tailored processes.
We understand water billing. For over 20 years, our team has successfully delivered water billing system implementations to 17 clients in the UK and Australia. Aptumo is a feature-rich solution, customised specifically for Australian water: * Tariff flexibility - Empowering you to offer a range of tariffs to suit different consumers * Bill & Meter Read Frequency - Flexibility and choice in how often you bill and read customer meters * Payment Plan flexibility - Offer payment breaks and easily change customer payment dates and amounts * Customer segmentation - Design your screens and the information within them to be different for your customer segments * Rural billing - For both modernised and unmodernised untreated water * Concessions - To validate and apply concession card discounts * Property Information Statements - Interface and provision of statements for solicitors * Trade Waste - Ability to bill both major and minor trade waste customers * Family Violence - Ability to flag accounts, mask personal data and restrict account access and change to selected agents
Categories
- Business Needs
- Productivity
- FeaturesNo LimitsThis product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in HelpLightning ReadyOptimized for Salesforce orgs that use Lightning Ready.Community BuilderReady to use in the Salesforce Community Builder.Managed PackageThis product is installed in your Salesforce org as a managed package and receives automatic upgrades.
- No LimitsLightning ReadyCommunity BuilderManaged Package