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Redefining case comment experience
- Business Need
- Productivity
This component allows service app users to pre-populate case comment body with pre-defined texts.
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Showing 3 of 3 Reviews
Very useful
It's an amazing app that helps service app users in case comment body with pre-defined texts
Verrry basic, but does the job it promises.
Would be nice to be able to remove the public reply tab, if not needed.
Great Feature just need some options.
This is a great component of adding the macros feature. Currently, I'm using a flow screen for case comment but really like the macros feature. The only suggestions I have before I can roll this out to my users are the following: * Option to remove the Public Reply tab. *Option to rename the tabs.
Hi Chris, Thanks for installing it and taking some time to write a review. The features, suggested by you, will be released very soon. Regards, Wakencode Team