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Cognodata Consulting

Customer Interaction and Marketing Automation

Overview

  • Interactive service at a Design, Execution and Measurement level Increasing profitability, satisfaction and customer relationship Reliable and efficient outsourcing service Easily integrated and scalable platform Optimization with Machine Learning

  • Achieve a better user experience, lowering operative costs, increasing sales and margins. Microservices: Business Case Consulting, Campaign Definition, CRM Management, Segmentation, Journey Design, Creativities, Priorization, Saturation Control,

  • Simulation, Planning and Scheduling, Loyalty Program Management, Messaging, Dispatcher, Personalized Control Panels, Incident Management, Metrics (KPIs), Redemption Calculations, Data Analysis, Machine Learning, Optimization and New Simulations

Cognospace is the combination of agile technologies, CRM and marketing automation tools offered in a managed services form, in a way that optimizes the complicated life cycle of a commercial journey, aligning business objectives with the generation and communication of content that’s more relevant in time, channel and context, all in all, to achieve a better user experience, lowering operative costs while increasing sales and margins. 1. Business objectives – Customer profitability. Different sectors and company sizes 2. Marketing Automation - Interactive service at a design, execution and measurement/analytics level 3. Outsourcing - Maximum quality with Service Level Agreements (SLAs). Legal Regulations Fulfillment 4. Software as a Service platform - Adaptable, scalable and easy to integrate with other solutions 5. Machine learning - Optimization and Improvement

Categories

Product Competencies
Platform
Geographic Focus
Shows the regions where the provider operates or has done business
Argentina
Brazil
Chile
Mexico
Spain
Supported Languages
English
Spanish