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Cognodata Consulting
Customer Interaction and Marketing Automation
- Product Competencies
- Platform
- Certified PeoplePeople employed by the consultant who hold Salesforce certifications that align to competencies
- 23
- CertificationsThe number of certifications held by people at this organization that align to competencies
- 57
Cognospace is the combination of agile technologies, CRM and marketing automation tools offered in a managed services form, aligning business objectives with the generation and communication of content that’s more relevant in time, channel and context.
Description
Cognospace is the combination of agile technologies, CRM and marketing automation tools offered in a managed services form, in a way that optimizes the complicated life cycle of a commercial journey, aligning business objectives with the generation and communication of content that’s more relevant in time, channel and context, all in all, to achieve a better user experience, lowering operative costs while increasing sales and margins. 1. Business objectives – Customer profitability. Different sectors and company sizes 2. Marketing Automation - Interactive service at a design, execution and measurement/analytics level 3. Outsourcing - Maximum quality with Service Level Agreements (SLAs). Legal Regulations Fulfillment 4. Software as a Service platform - Adaptable, scalable and easy to integrate with other solutions 5. Machine learning - Optimization and Improvement
Highlights
Interactive service at a Design, Execution and Measurement level Increasing profitability, satisfaction and customer relationship Reliable and efficient outsourcing service Easily integrated and scalable platform Optimization with Machine Learning
Achieve a better user experience, lowering operative costs, increasing sales and margins. Microservices: Business Case Consulting, Campaign Definition, CRM Management, Segmentation, Journey Design, Creativities, Priorization, Saturation Control,
Simulation, Planning and Scheduling, Loyalty Program Management, Messaging, Dispatcher, Personalized Control Panels, Incident Management, Metrics (KPIs), Redemption Calculations, Data Analysis, Machine Learning, Optimization and New Simulations
Provider Details
We are leaders in Customer Strategy, ever-growing worldwide through successful projects for the main players of Europe and Latam. We belong to a group of enterprises leader in business analytics: Cognodata, Tinámica (Big Data), MBIT (analytical training) +600 models built during our 15 years of specialization in Customer Science for the financial sector +1000 models built for other sectors Banking, Insurance, Retail, Telco, Travel&Leisure, Utilities, Public Administration We generate measurable results in business, which allow portfolio value to develop, competitive placement improvement and to be one step ahead in each industry. Through our projects and initiatives we attain, among others, make intelligent decisions, define and establish differential commercial and marketing actions, support of digital transformation or the Big Data explosion and Machine Learning, commence experiences and excelling loyalty programs, and many more.
Geographic Focus
Argentina • Brazil • Chile • Mexico • Spain
Languages
English • Spanish