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Plauti Assign: Instantly assign & route leads, cases, any Salesforce object
Assign leads, cases, and records to the right reps fast - within Salesforce
- Business Need
- Lead & Opportunity ManagementSales ProductivityCase Management
- Requires
- None
- Compatible With
- Sales CloudService CloudRevenue Cloud
Accelerate lead and case response. Assign and route any Salesforce object by workload, availability, distance, or custom logic. Use Round Robin, load balancing, skills or territory matching, capping, SLA reassign. No-code, Salesforce native. Pair with AI.
Compatibility
- RequiresThis solution requires these products in order to work. Before you implement the solution, check that you have these products.
- None
- Compatible WithThis solution is tested to work with and extends the value of these products, but doesn't require them.
- Sales CloudService CloudRevenue Cloud
- Salesforce Editions
- EnterpriseUnlimitedForce.comDeveloper
App Details
- Version
- Plauti Assign/11.50 11.50.0
- Listed On
- 01/22/2020
- Latest Release
- 08/06/2026
- Supported FeaturesNative AppBuilt exclusively on the Salesforce Platform, ensuring reliability and performance.No LimitsThis product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in HelpLightning ReadyOptimized for Salesforce orgs that use Lightning Ready.Multiple CurrenciesSupports Salesforce orgs that use Multiple Currencies.Person AccountsSupports Salesforce orgs that use Person Accounts.Managed PackageThis product is installed in your Salesforce org as a managed package and receives automatic upgrades.
- Native AppNo LimitsLightning ReadyMultiple CurrenciesPerson AccountsManaged Package
- Package ContentsIf this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
- Custom Objects: 26Custom Tabs: 21Custom Apps: 2
- Lightning Components
- Global: 20App Builder: 0Community Builder: 0
- Languages
- English
Security
Additional Details
Easily automate assignment for leads, cases and any Salesforce objects. Go beyond simple round robin with criteria-based rules that intelligently assign leads (or other objects) based on capacity, even or weighted distribution, and custom user fields. Flexible capacity models: Capacity-based, even, or weighted round robin. Custom fields and time management: Assign the Owner and/or Custom User Fields, with options for working hours, shifts, and out-of-office status. Dynamic assignment: Add users in bulk based on roles, divisions, and Chatter Groups. Pause assignments when needed. Geolocation-Based routing: Route to the closest rep. SLA management: Reassign on SLA miss. Advanced options: Editable email templates, sophisticated matching rules (skills, profile, territory and more), performance dashboards and audit logs. Free consultancy and 5 * support: Our expert consultancy offers setup optimization, advanced automation, or Salesforce audits to fit your needs. Plauti Assign scales with your business, seamlessly managing multi-stage sales processes across teams, time zones, and pipeline stages. Less time managing leads, more growth. Experience it yourself, try it for free.
Need help?
Plauti
Plauti Assign comes with a built-in knowledge-packed help center with step-by-step setup guides. Fast and attentive email support available for all customers. We use Teams to do setup guidance and screen share troubleshooting.