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Yotpo Loyalty for Marketing Cloud

Building the Loyalty Program Your Customers Love

Overview

Savvy brands are doubling down on loyalty programs to offset rising acquisition costs and maximize CLTV. Brands can now access real-time loyalty data directly inside Marketing Cloud to deliver more personalized, segmented, and intelligent communications.

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  • CREATE CUSTOM BRAND EXPERIENCE: Maximum flexibility to build an omni-channel customer journey that is bespoke to your branding and carefully aligned with your strategic objectives.

  • REAL-TIME INSIGHTS & ATTRIBUTION: With access to detailed program analytics, understand consumer behavior and make decisions that create lasting customer advocacy and brand loyalty.

  • STRENGTHEN CUSTOMER -BRAND RELATIONSHIP: Manage complete loyalty communication strategy all in one place. Deliver more targeted and meaningful email messaging using loyalty data including Point-of-Sale activity, VIP Status, and Churn Probability.

In the next era of eCommerce, you have two options: lose your hard-earned customers to the competition, or invest in building a brand that customers truly love. Yotpo Loyalty allows Salesforce Commerce Cloud users to launch innovative and highly tailored rewards and referrals programs with a carefully crafted brand experience. By adding the Loyalty Marketing Cloud Connector, marketing users can easily manage all loyalty program related cross channel communications in one place and deliver more personalized and engaging customer journeys that drive 38% more revenue per customer. Our solution combines the flexibility to run a highly tailored loyalty program and a strategic level partnership with support from a customer success team. The team helps you implement best practices and run the right loyalty strategy for your business. ONE STOP SHOP: Yotpo Loyalty integrates seamlessly with Yotpo Ratings & Reviews and Visual UGC, cross clouds - Commerce, Service and Marketing Cloud.

Categories

Business Needs
Marketing
Marketing Automation
Ecommerce
Industries
Consumer Goods
Retail
Personas
Designer
Developer
Marketer
Features
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