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Magentrix Customer Portals
Self-service portals (on a PaaS) for customer success
- Requires
- Service Cloud
24/7, brand-customized, configurable, self-service web portals to extend any Salesforce instance to customers (or volunteers). Automate processes, provide self-help, support tickets, knowledge management, documentation & more. Secure and mobile-ready.
Compatibility
- RequiresThis solution requires these products in order to work. Before you implement the solution, check that you have these products.
- Service Cloud
- Salesforce Editions
- ProfessionalEnterpriseUnlimitedDeveloperEssentials
App Details
- Supported FeaturesLightning ReadyOptimized for Salesforce orgs that use Lightning Ready.Multiple CurrenciesSupports Salesforce orgs that use Multiple Currencies.
- Lightning ReadyMultiple Currencies
- Languages
- EnglishFrenchGermanItalianPortugueseRussianSimplified ChineseSpanish
- This solution is API only and doesn't have an interface
Security
Additional Details
Deliver content and share information with your customers with a CRM-connected, Magentrix customer success web portal. Customize the look and feel with your own brand. Social features allow users to collaborate on files and documents. Remove barriers to your clients by automating various interactions with your business. KEY FEATURES: - Customer Self-Service (e.g. dynamic online group forums) - Learning Management System (LMS) - Rewards & Redemption: Gamify tasks, supported by TangoCard - Content Management: information on demand - Cases & Case Deflection: customer-facing help desk - Ideation: Customers share, review, and collaborate on new ideas - Document Management - Upcoming Events - Analytics - Marketplace: Give access to products and services built around your brand - Storefronts INTEGRATIONS: Check out our Integrations page on our website https://www.magentrix.com/integrations?ref=sfappxcp FOR: Medium, Large and Enterprise companies across all industries. More info: https://www.magentrix.com/customerportals?ref=sfappx
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Magentrix Corporation
Thornhill, Ontario, Canada
Unlimited email and online support with full documentation, tutorials and knowledge base. Premium phone support also available.