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Magentrix Customer Portals
Self-service portals (on a PaaS) for customer success
Starting at $1,000 USD/Per 500 Users/month
- Requires
- Service Cloud
24/7, brand-customized, configurable, self-service web portals to extend any Salesforce instance to customers (or volunteers). Automate processes, provide self-help, support tickets, knowledge management, documentation & more. Secure and mobile-ready.
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Showing 2 of 2 Reviews
Great Partner for a Customized, High-Impact Portal Experience
We’ve had a great experience working with Magentrix for our Employee Hub and Customer Portal. One of the biggest wins for us has been their ability to fully customize both portals to align seamlessly with our branding. The look and feel truly reflect our company, which was extremely important to us from both an internal engagement and client-facing perspective. Beyond design, the functionality they’ve built into our Customer Portal has made it highly interactive and user-friendly. It’s become a meaningful touchpoint for our clients rather than just a static resource center. Their team has also been consistently reliable and responsive whenever we’ve had questions or needed support. They’re agile in their approach and proactive in providing thoughtful recommendations based on best practices, which has helped us make smarter platform decisions along the way. Overall, Magentrix has been a strong partner in helping us create a more connected and professional digital experience for both our employees and our customers.
Good, Adaptable, Client Focused Design
Would recommend this Customer Portal, adaptable for our needs to service our clients which was really important to our team. We worked closely with their Go-Live Team through the implementation and launch and are very happy with the final result. Have some additional phases that we want to roll out on this in the near future but it is working great and has allowed us to better serve our clients.
Verne, Thank you for taking the time to share your experience with us! We are thrilled that both your team and your clients are experiencing the benefits of the portal!