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Magentrix Customer Portals
Self-service portals (on a PaaS) for customer success
Starting at $1,000 USD/Per 500 Users/month
- Requires
- Service Cloud
24/7, brand-customized, configurable, self-service web portals to extend any Salesforce instance to customers (or volunteers). Automate processes, provide self-help, support tickets, knowledge management, documentation & more. Secure and mobile-ready.
Highlights
Customers can update info tied to accounts (or opportunities) stored in Salesforce. Maintain a single data source with Salesforce and keep complete control over user permissions and security.
LAUNCH ASAP: Many of our customers are up and running in days/weeks (not months).
RELIABLE SUPPORT: Where we really stand out from the crowd is our highly dedicated support/success teams – always doing what they can for you: "They constantly follow up with us to make sure we are getting the best use of their platform" - G2 review
Provider Details
Magentrix Corporation
Thornhill, Ontario, Canada
Founded
2012
Email
Phone
1-888-961-4736Magentrix is a platform as a service (PaaS), which means it’s highly flexible and can be tailored to meet your specific enterprise needs. We offer 2 core products: partner relationship management (PRM) and customer portals. Magentrix PRM empowers you to provide that much needed visibility for partners into their deals, manage opportunities, register deals, get their own reports. Our platform enables your channel sales team to improve partner operations and makes partner collaboration easier. We give you the freedom to focus on partner strategy rather than making sure your partner portal is functioning – with 98% less sync errors than other PRMs (our secret sauce for achieving this is how we do our CRM integration✨). Magentrix customer portals enables your team to deliver better customer service & support. Give customers a place to submit cases & view ticket status, share documents, stay up-to-date on training (e.g. LMS), and access various routes to self-service and support. Magentrix's Salesforce integration allows organizations to be self-reliant & self-manage when they need to access and update their connected CRM data due to the fact we 🪞 mirror 🪞 your CRM data & schema.
Pricing Details
*Discounts also available for larger user counts, yearly commitments or specific use cases. Contact us for more details https://www.magentrix.com/pricing/customer-portal?ref=appx * For the Unlimited tier pricing please contact us.
Essentials (Starts with 500 users)
$1,000 USD/Per 500 Users/month
Lowest Starting Price
Advanced (Starts with 500 users)
$1,200 USD/Per 500 Users/month
Lowest Starting Price
Unlimited - Contact Us
$1 USD/user/year