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comways
THE CONTACT CENTER EXPERTS
- Product Competencies
- Agentforce Service
- Certified PeoplePeople employed by the consultant who hold Salesforce certifications that align to competencies
- 12
- CertificationsThe number of certifications held by people at this organization that align to competencies
- 36
EMPOWERING CONTACT CENTERS WITH AI comways delivers innovative solutions designed for contact centers to build meaningful connections with their customers.
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Showing 6 of 6 Reviews
Comways definitely deserves a 5-stars-rating. Not only did they prove their deep knowledge of Vonage, Salesforce and especially also the integration that makes this such a powerful set of tools, they were also very well organized, responsive and agile throughout the entire project. Any last minute change that was required was perfectly supported by the Comways team, we always felt taken care of in the best possible way and our requirements were immediately understood and translated to the respective setups in Vonage and/or Salesforce. The Comways team goes above and beyond what can be expected and they always deliver high quality solutions. We can recommend their services 100%!
Comways was very organized and professional, but still flexible to adapt with unexpected business constraints. Without any internal knowledge on the topic, we delivered the project on scope and budget while being carefully onboarded and trained to be able to maintain the service by ourselves afterwards.
Perfect project follow-up that helped us in delivering in the tight schedule foreseen. Flexible in managing some adaptations on the go.
Amazing team, amazing support, great communication and always on top of it all. Thank you Marc, Jaume, Petya! You rock! Thank you all for always keeping it real, going the extra mile, and despite all the hurdles, giving the valuable advice that you do, we managed to come this far. I look forward to our work together now and in the future for much more success to come.
We worked on a first implementation of Salesforce lightning solution in our organization. The explanation about the solution options compared to our needs, are always good. The coordination, planning and risk management were excellent.
The unique approach that comways has is definitely the human factor. Despite the multiple issues and Change Management topics we faced internally and were trying to overcome, comways went out of their way to support the project, on top of the already set meetings we had agreed on. They went extra miles to support us so that we get the project rolled out! I am amazed at your dedication, on top of all that you do. I look forward to continue our work together in the coming years! This is a true partnership, coupled with positivity, fun, and end to end dedication to reach success. Thank you Marc, Jaume and Emmanuel, you rock! :)