Celigo: NetSuite Integration App for Salesforce

Celigo seamlessly connects NS and SF

We have been using Celigo to connect Salesforce and Netsuite for 1.5 years now. We worked with an implementation engineer to help us do the setup, which is relatively straighforward. For the value provided, the cost is very reasonable. The setup was Celigo support has been responsive to any questions we have.

Very easy integrator for NetSuite/Salesforce sync.

This is an amazing solution for integrating NetSuite to Salesforce. It is very easy and straightforward to setup and to add additional connections between the two systems. Works seamlessly in the background in real-time.

io for Salesforce & Netsuite

We recently migrated from Actian to Celigo and the improvements have been palpable. I regularly add new mappings between our various Salesforce & Netsuite objects to improve our internal controls and procedures. It is very easy to do so for somebody non-technical like me. Having the ability to oversee all flows back and forth using the dashboard has vastly reduced our dependence on Support to fix issues - we can dive in and do this ourselves. I have found the Celigo team a pleasure to work with from implementation to post go-live.

Salesforce - NetSuite - integrator.io

Celigo is our "go to" solution when it comes to connecting Salesforce to NetSuite. The platform is well built, perfectly suited for both Salesforce and NetSuite technical ecosystem and easy to use! 3 years using it with no problem and a lot of flexibility. Highly recommend.

Simplifies Getting Data Consistent Between Systems

Having developed our own solutions in the past for syncing between Netsuite and other systems, we have felt the pain of creating these and maintaining them over long periods of time and API versions. The Celigo Netsuite Integration app has removed these concerns from us, whilst providing the ability to customise the data which syncs. We took advantage of the assisted onboarding, which was well paced and guided us through the initial configuration. They also provided assistance for some more complex use cases for us and by the end of it we had a completely working system. Since then, when we have needed to reach out to support for clarification or to work through issues, their responses have been friendly and prompt. They're also willing to arrange calls and screen sharing, which can help with more complex issues. The interface for managing the sync settings themselves (through integrator.io), is easy to follow. Simple changes (new fields for example) are easy to map. However, there is still the option there for more advanced configuration and manipulation of data when needed, although there is more of a learning curve for this and having a developer available to assist can be useful. We have had some situations where we have had to handle some of our requirements outside of the Integration App - usually with a Salesforce process builder or flow. Our biggest headache when first introducing this was actually the state of our data. Especially because a lot existed in both Netsuite and Salesforce and was not always consistent. Planning how to deal with this was key, as it also impacted how we had to build out our flows. My tip here is to use a sandbox and to put plenty of time aside for testing different data states.

Great App for Those Willing to Invest the Time

Quite simply this is a very powerful app and has proven itself as an indispensable connection between NetSuite and Salesforce for us time and time again. We literally couldn't do business without it. From reliably moving won opportunities into NS orders, moving contracts and financials back into SF, and so much more... There is a bit of a learning curve, but if you invest the time it's worth the effort. Celigo's implementation team is one of the best and very knowledgeable. They seemed to have a passion for getting things right and assuring our project requirements we met before we went live. Simply said, a great team and a great product.

Excellent Support and Service

Although utilizing the integration to its full potential does take some time and has somewhat of a learning curve, it is, nonetheless, very powerful and has proven as so time and again. We have used both the out of the box solutions, as well as custom-built flows for our integration between Salesforce and Netsuite. Both work very well. But what separates Celigo apart from the rest is their excellent support; they have tirelessly resolved all of our issues and requests. During our initial implementation, we constantly switched our requests and asked for all sorts of changes. The developer assigned to build our flows was very understanding and very competent and managed to meet and even exceed all of our expectations. The post- implementation support has also been stellar. This is what truly separates a good product from a bad one and we are truly impressed with the way Celigo operates.

Out of the Box & Custom Flows

We've had an awesome experience with the Celigo team - we are using one "out of the box" solution and two custom flows built for our systems. Customer support was top notch and the engineering support was solid. We're using the out of the box solution for Salesforce to Netsuite (opportunities creating Sales Orders) to help our AR team with streamlining invoicing. We then had custom flows built to push data back into our very complicated Salesforce system to help actualize our numbers. The process of implementing the new integration was smooth and the integrations have worked brilliantly. They save many man hours of manual work and the Celigo team is always responsive if anything comes up!

Not quite an "app" integration

The integration delivered... Eventually. I can't really call this an "app" integration, as it took me and my team several months of debugging, trouble shooting and support calls to get it working the way we wanted. I have a lot of experience integration all sorts of these systems, and this "app" didn't exactly install itself and starts working in any simple sort of way. We have it working and are reasonably happy with it, but are still having issues with their installed apex triggers erroring out when "large" (20-50) records get edited in Salesforce. We then have to re try them, 10 or so at a time. This requires a fair bit of integration experience to get up and running.

Quick bringup that just works and leave room to make it your own

Celigo let us connect to SF in less than a week. It only took a few more weeks to sort out our custom fields than needed to sync and we were up and live within a month. The support during bringup was fantastic and we were able to create custom syncing fields on the fly that really let us keep our sales people in SalesForce and our operations people on NetSuite - everyone is happy. Highly recommend. 5 starts is only achieved when things are free :)