SurveyMonkey Einstein Bot: Get feedback on your bot customer interactions

Link a SurveyMonkey survey to any Einstein bot

Launch a survey after chat bot completes task

Analyze feedback in SurveyMonkey or Salesforce to tie back service ratings

Use results to improve your bot interactions

Starting at $1 USD per user per month The SurveyMonkey Einstein Bot requires a SurveyMonkey Enterprise seat along with the SurveyMonkey - Salesforce Integration.

Discounts available for nonprofits

Rating

(0)

Listed On

10/18/2019

Latest Release

7/9/2019

Keep track of Einstein bot performance by capturing customer feedback

The SurveyMonkey Einstein bot collects feedback on other Einstein bots offering you insights on how issues are resolved. Automate the process by triggering a survey directly in a chat window after a bot customer service interaction.