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SurveyMonkey Einstein Bot: Get feedback on your bot customer interactions

Starting at $1 USD per user per month The SurveyMonkey Einstein Bot requires a SurveyMonkey Enterprise seat along with the SurveyMonkey - Salesforce Integration.

Discounts available for nonprofits



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Keep track of Einstein bot performance by capturing customer feedback

The SurveyMonkey Einstein bot collects feedback on other Einstein bots offering you insights on how issues are resolved. Automate the process by triggering a survey directly in a chat window after a bot customer service interaction.