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NameCoach | Accurate Audio Name Pronunciations For Every Lead & Contact
Never Mispronounce A Name Again
Overview
Get Accurate Audio Name Pronunciations in Salesforce
See How NameCoach | Accurate Audio Name Pronunciations For Every Lead & Contact Works
SALESFORCE INTEGRATION NameCoach integrates seamlessly within your Salesforce instance, automatically introducing an audio pronunciation button for each of your leads and contacts.
SIMPLE COLLABORATION NameCoach makes it simple for teams to collaborate. We enable you to simply click to save a prospect or client’s correct name pronunciation across your entire team.
PROPRIETARY DATABASE Try to pronounce these names: Zosia Mamet, Nikolaj Finn, Cillian Murphy, Rhys Ifans, Marvel Lahens, Thuy Liao. Get access to the world’s largest database of accurate audio name pronunciations and never mispronounce a name again.
NameCoach integrates within the tools and workflows that teams already use, introducing accurate audio name pronunciations right where you need them. We've worked with linguistic experts around the world to build the world’s most robust coverage of name pronunciations. In the rare instance that we do not have a name recording, our team works quickly with the right linguistic expertise to deliver the accurate and most likely name pronunciation. When a name has more than one accurate pronunciation, our algorithmic recommendation model surfaces the most likely pronunciation based on an individual’s gender, nationality, ethnicity, and location. For schools and organizations where users have recorded their own name pronunciations using other NameCoach products, those recordings appear in Salesforce. NameCoach is used to promote rapport and inclusive interactions in critical areas: - Sales / Lead Development - Customer Support / Customer Experience - Corporate Diversity & Inclusion - Fundraising - Recruiting - Student Advising
Categories
- Business Needs
- Collaboration
- FeaturesNo LimitsThis product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in HelpLightning ReadyOptimized for Salesforce orgs that use Lightning Ready.Managed PackageThis product is installed in your Salesforce org as a managed package and receives automatic upgrades.
- No LimitsLightning ReadyManaged Package
