fusionSpan | Summit Partner for Nonprofits and Associations

AACSB International engaged fusionSpan to lead our migration from a legacy association management system to Salesforce, the foundation of a redesigned member engagement platform. As a global nonprofit accrediting more than 1,000 business schools across 100 countries, we required deep Salesforce expertise and an understanding of the specific complexities of association management, including SSO integration, data conversion from a long-tenured legacy system, and the concurrent transition to new marketing automation and event management systems, all while maintaining continuity of service for a global membership. fusionSpan stood out for its blend of association-sector expertise and a true commitment to serving as strategic partners rather than mere implementers.

fusionSpan has been a wonderful partner from discovery through implementation to operations of our Association Management System built on Salesforce using Fonteva. They have consistently understood our business needs through in depth interviews, worked with us to improve our technological implementations, and supported upgrades, error handling, and continued growth. I'd like to complement the whole team on some key aspects. Working with fusionSpan means access to leadership down through developers and QA, they take interest and care in their clients to make sure we're getting what we need. They maintain consistent teams where you get to know the people on your project and are sure that your business knowledge is being maintained with them. They truly care about the outcome, the process, and the cost to implement and set a client up for long term success.

fusionSpan was a great partner along the way. Our organization had some complicated needs that required thoughtful and collaborative solutions. fusionSpan worked with us every step of the way to meet these needs, and they jumped in to help when it was down to the wire and we needed extra support from them. We are grateful for the implementation support and look forward to continuing to partner with them going forward.

fSpan is the gold standard of partners. We have been a customer for many years now and they continue to deliver platform expertise, forward focused solutions, and effective communication.

The team was very professional, knowledgeable, very patient, proactive and executed and delivered on time. I would highly recommend.

Great people to work! with!

fSpan has been a consistent star performer. They do a great job providing support and consultation. We are very satisfied with them and plan to continue our relationship with fSpan

Working with the FusionSpan team is always a pleasure. They are effective collaborators. They know our business processes, our team, and our struggles. For this engagement we used the time as support hours, brainstorming, project development, project management, and planning. I know if I submit a ticket to FusionSpan that it will be solved quickly, efficiently, and correctly the first time. I also value the brainstorming sessions I have with their team. It makes it much easier for me as a solo admin to talk through requests and ideas with their subject matter experts.

FusionSpan is a very strong Partner for our organization and often provides innovative solutions that help support our business and achieve our technology goals.

We have been a Fusionspan customer for many years now and have remained a customer due to their top down approach to solving problems. They make an advanced effort to understand the business need driving the problem and then apply the combined knowledge of their dev and admin teams to prescribe a solution. As someone who has worked with a variety of vendors in the Salesforce/Fonteva space, I can confidently say they are the premier support and managed services vendor for the association space.