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Einstein 1 + Generative AI Readiness Assessment

Start leveraging AI and set the foundation for Einstein 1

Overview

  • NeuraFlash is one of the First SIs to form a Gen AI / Einstein 1 Practice staffed with AI experts. Our AI practice is led by Patrick Beyries, a seasoned Salesforce executive, founder of Salesforce Service Cloud Voice, and Head of Product at NeuraFlash.

  • Einstein 1 & Field Service - Get an idea of how Generative AI & Einstein 1 can immediately empower your field technicians, check out this demo video leveraging GPT technology for mobile quoting & compliance!

  • Einstein 1 & Service - Get an idea of how generative AI & Einstein 1 can immediately impact your contact center, check out this demo video leveraging GPT technology for 3 core use cases!

Start leveraging AI and set the foundation for Einstein 1 through a phased approach led by the NeuraFlash team. Our Einstein 1 + Gen AI Readiness Assessment includes: - 1 hour kickoff call to identify your business goals & gain insights into industry trends - 1 hour agent shadowing to observe current processes - 1 hour roadmap guidance providing a structured plan for your journey with Salesforce & AI Customer requirements: signed MSA; subsequent sessions are subject to predefined criteria being met after session 1 About NeuraFlash & AI: NeuraFlash is one of the First SIs to form a Generative AI / Einstein 1 Practice staffed with AI experts. Our AI practice is led by Patrick Beyries, a seasoned Salesforce executive, founder of Salesforce Service Cloud Voice, and Head of Product at NeuraFlash. Under his guidance, the team has developed numerous Generative AI accelerators, data models, and integrations. These solutions aim to assist customers in implementing Einstein 1 with reduced costs and simplified processes.

Categories

Business Needs
Customer Service
Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Lightning Ready
Managed Package

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