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Einstein 1 + Generative AI Readiness Assessment

Start leveraging AI and set the foundation for Einstein 1

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Customer Service
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Sales Cloud
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Sales Cloud
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Maury Davis
Double Star Ranger

Found the same thing as M W - The utterances for the intent sets are empty.

I contacted the company twice and got promises to help...but nothing. Seems like a tactic to simply get you to talk to them and buy their services and consulting. In my opinion, not a good way to do business....

Maury Davis
Double Star Ranger
03/24/2021

Casie, Thanks for the reply. I spoke to Patrick on two occasions – sorry he didn’t document our conversations. As for my use of it, I was trying to build out a quick prototype for a customer – even though I work for a Salesforce consulting firm, I had no intentions of passing this off as my work/our work. Would have been happy to share the credit. Very respectfully, Maury

Casie Lemaire
03/24/2021

Hi Maurice, Many customers and friends from Salesforce have used this free application to help them start their bot journey. The utterances that you have pointed out in this review are in fact present. However, we designed this tool for Salesforce customers and our friends at Salesforce to help them quickly build out a proof of concept for the great technology that is the Einstein Bot. It was not designed for competitor use so as an employee of a competitor, I don't think you will find what you are looking for in this product. In addition, we have no record of you reaching out for assistance. If you feel like we have not addressed your comments or misunderstood your review please reach out. We are happy to help address concerns or clarify the confusion. Please contact us at neuraflash.com/contact and a member from our team will reach out. Thanks, Casie

Dated approach to Chatbots and no intent sets

The utterances for the intent sets are empty, there is nothing there.

Michaela Mccarthy
02/18/2021

Hi! Would love to discuss this further and help resolve any issues you are experiencing with our product. Please email me at michaela.mccarthy@neuraflash.com to discuss this further. Thank you!