Help & Support
Elevate Your Agents with AgentExchange Solutions
Easily enhance Agentforce with pre-built AI solutions from AgentExchange. Browse, install, and deploy agents, actions, and apps directly into your environment. Tell Me More
Have Questions?
Private ListingThis listing is private and can't be found by searching or browsing AgentExchange.
OSF UnifyCOMMERCE Lightning Bolt
Winner of 2018 Bolty Award in Retail @Dreamforce
- Requires
- B2B CommerceB2C Commerce
OSF UnifyCOMMERCE Lightning Bolt is an industry solution for commerce brands that supports most needed Service and Marketing use cases. The product brings Commerce customer data into Service, Community, Marketing Clouds as well as Heroku.


Watch Video


Watch Video
Highlights
Custom Lightning Components and Flows in Service Cloud: - Single view of the consumer with KPIs - Product Carousel, Orders, Abandoned Cart, Wish List and Recommended Products - Creation of cases and return orders for any of the initial order products
Data sync between Commerce and Service for: - orders - products - wishlist - products removed from the cart - abandoned carts Agents can place Order on Behalf of a Customer using Commerce Cloud Storefront from Service Cloud. Live Chat integration.
Single Sign-on between Commerce and Community. Custom Lightning Components and Flows in Communities: - Commerce Cloud Shopping Cart - Recent Orders, Recommended Products - Warranty Claims and Returns initiated from recent Orders
Provider Details
OSF Digital, Summit Consulting Partner for Agentic Enterprise Transformation
Québec City, Québec, Canada
OSF Digital is a global, AI-powered digital transformation partner committed to creating measurable business value for our customers. We help organizations across retail, consumer goods, automotive, financial services, healthcare, manufacturing, high-tech and other industries optimize profits and accelerate growth. We guide clients through every stage of their transformation journey—from strategic consulting to multi-cloud implementation and ongoing managed services—across the full Salesforce ecosystem, including Agentforce, Data Cloud, Commerce, Sales, Service, Marketing, Experience Cloud, and MuleSoft. Our proven methodologies reduce risk, accelerate time-to-market, and deliver quantifiable outcomes, driving both top-line growth and operational efficiencies. With deep expertise in multi-cloud integration, omnichannel experience design, Force.com custom development, Lightning components, APIs, and more, OSF empowers enterprises to unify customer touchpoints, leverage AI at scale, and lead smarter in today’s economy. Learn more about how we accelerate business success at osf.digital.
Pricing Details
Free
You can fully use this solution without payment.