Riskonnect Risk Management Information System (RMIS)

Organized my Risk Data all in one place!

I have been using Riskonnect since 2018 across a diverse and complex business (PAE). Riskonnect has enabled me to capture risk data (from exposure to claims administration). I love the Dashboards and reporting functions! It helped me to document where risk exists and provide data to all levels of the enterprise about risk performance. We are currently working towards a new roll out across the Amentum enterprise, which proves it is scalable and very adaptable.

Outstanding RMIS solution

Riskonnect is an outstanding RMIS solution for our organization. We launched Riskonnect in 2018 in order to bring multiple RMIS systems into a single solution post-merger. From the beginning, we had in mind a robust solution for WC OSHA recordable tracking and also for absence management for WC claims, calculating lost & restricted days for automated reporting to our clients. In addition, our Legal team is engaged with Riskonnect for Litigation Management. Four years in, we are now in the process of bringing on our Safety & Benefits teams on board to utilize automated workflows that deliver & track receipt of documents for different Safety & LOA scenarios. We are extremely pleased with the solution & how it benefits us as an organization across multiple departments.

Keystone of Risk Mgmt Dept, Supported Digital Revolution

Prior to using Riskonnect we used a glorified spreadsheet to manage claims. The implementation of Riskonnect as supported the digital revolution of our department, and has become the keystone of our daily operations. As such, the level of flexibility, uptime, and support has enabled us to transform our work process, enabled efficiency, and allowed for visibility into the minutiae that we've never had before.

Very Good RMIS

Riskonnect is one of the leading RMIS providers in the current marketplace, and for good reason. They are consistently developing the tools and products on the platform along with Salesforce. When we signed on with Riskonnect more than a decade ago, we went from a proprietary RMIS that was not integrated and still involved many manual and duplicative processes. Riskonnect has enabled our insurance and claims staff to better collaborate policy and claims data, eliminated much duplication and enabled a streamlined payment process to ensure settlements are handled accurately and efficiently. The next step would be to incorporate their GRC tools, which look state-of-the-art, and enable clients to use a single-source system for all risk management functions: insurance, claims, legal, third-party, corporate governance, etc. Since the acquisition/merger with ClearSight, we have really enjoyed an excellent service experience. The acquisition allowed them to combine the technical benefits of the Riskonnect platform with the service model of ClearSight, which has provided a great customer experience.

An Experience Like No Other

Riskonnect has played a key role in accelerating our risk management team’s digital journey by driving innovation and visibility through a single streamlined solution. Being a large, global company with over 100 subsidiaries, we tend to be a complex customer with many unique requirements, and one of the many things that makes Riskonnect so great is the flexibility to customize the solution to fit our company’s needs. Additionally, Riskonnect has an extremely experienced and engaged support team that will go the extra mile to ensure customer satisfaction - they genuinely care and it makes every interaction an enjoyable, refreshing experience. I highly recommend Riskonnect to anyone looking for a quality risk management software solution provider.

Excellent RMIS System

I have worked with Riskonnect for over 7 years. At my previous company I was involved in the RFP, selection, design, testing, implementation, and training of Riskonnect. We ultimately ended up selecting Riskonnect because we needed a RMIS system that was flexible, user friendly, and allowed for easy customization by an administrator. We implemented quite a few custom projects and had 8-10 interfaces that ran daily, weekly or monthly. We used the database for claim intake, claim management, claim payments, policy management and COI review. I have been at my current company for 2 years now and while we don’t use Riskonnect for claims management or claims payments, we do use it for so much more. I was almost given free reign to expand our use of Riskonnect, and thanks to it being so easy to customize I was able to do most of my projects on my own. However, when I needed a Riskonnect resource, they were able to help accomplish my goals in a very timely manner and within budget. We are a worldwide company with 10 business units so our use of the system is vast. By properly setting up each business unit in security we were able to limit the system so that each business unit can only see their data. We currently use Riskonnect for WC claim intake, cargo shipment notification to our carrier, vehicle management, COI issuance, hierarchy management, collection of property values, vessel management, foreign voluntary work comp and DBA payroll collection, aviation sales collection, and we also send payment requests on our policies directly to AP by using the ‘communications’ tool. We also use the report and report manager tools heavily. Riskonnect’s customer service is second to none. It’s refreshing to work with a company who has excellent customer service and support. I would strongly recommend anyone looking for a RMIS system to consider Riskonnect.

Great EHS System

We have been work with and using Riskonnect for 6 years and cannot be happier with all that we get out of it. We have multiple business units which have varying requirements based on their line of business and this product provides the flexibility to handle all of those variations. We also have an extensive hierarchy which is easy to manage and maintain therefore providing us with data and reports at any level of the organization. In addition, we have utilize the easy integration process to create claims with our insurance provider therefore removing extra steps in keeping our data in sync with the provider. We initially started with reporting incidents of all type, near miss, injury, auto, etc. and tracking corrective actions to completion. We have added the functionality of tracking other aspects of EHS with items like Audits, Regulatory Requirements, Permits, Regulatory Inspections and Risk Analysis. We love the ease being able to configure the product as we need.

Excellent System

We were looking for a Risk Management Information System (RMIS) that was flexible and easy to use for both our end users as well as administrators, Riskonnect did not disappoint us in the slightest. We decided to go with Riskonnect 5 years ago and have not regretted that decision nor looked back since. Our primary use of the system is Incident, near-miss, and claim reporting, management & analytics. However, we have added over time management of our company properties, vehicles, & assets worldwide for insurance purposes. Their customer support is bar none. They care about their clients, and it shows!

Game Changer

At Randstad, we have been using this platform since 2018. We have seen great success in reducing the cost of risk and strengthening collaboration, data analytics, and process automation. The combination of the Salesforce platform and Riskonnect’s software all comes together in a very beneficial way for us. With all data in a single platform, the company now has the insight to see what claims are driving losses, get to the root cause, and take corrective actions. It has been able to shorten the claim lifecycle, lower litigation costs – and importantly, get employees the care they need faster. I would highly recommend this product to anyone looking to be best in class!

First in Class Risk Management Product!

I have had the privilege to be both a critical stakeholder and project leader with 2 Implementations for Riskonnect at 2 different companies. The service and expertise you get from Riskonnect is second to none. If you have an innovative mind, know your processes, and know what processes and innovation you want to build toward, Riskonnect will help you get there. The people at Riskonnect care about their clients and will work with you to find solutions tailored to your type of business and requirements. Riskonnect is an amazing tool that can be used for departments outside of the traditional Claims/Risk Management teams which can really add transform teams out there working through shared spreadsheets, etc. Like any tool out there, just purchasing the product won't cure all ailments, as you need to find the right people who now how to leverage a powerful tool like Riskonnect to reach the full potential. Through the use of Riskonnect, my teams and I have helped save our companies millions of dollars while also actively engaging our executive leadership about the risks we face as a company and how to proactively address them.