Help & Support

Elevate Your Agents with AgentExchange Solutions

Easily enhance Agentforce with pre-built AI solutions from AgentExchange. Browse, install, and deploy agents, actions, and apps directly into your environment. Tell Me More

Have Questions?

Visit Salesforce Help

Give Us Feedback

GoContact CTI Plugin for Salesforce | Telephony | Click-to Dial

By GoContact

All telephony features on a single interface

No Ratings

€50 EUR/user/month

Pricing Details

Try It

Business Need: Telephony

More Details

The CTI (Computer Telephony Integration) Plugin is GoContact platform’s Voice channel that was developed for Salesforce integration to allow Agents calls contextualization when interacting with client Accounts.

Highlights

GoContact’s Plugin was designed from scratch with the goal of making the most of the reduced work area and maximizing its functionalities from the agent standpoint.

Salesforce platform integration allows to automatize agents and business daily processes by contextualizing all interactions with respective Salesforce clients and by storing such interactions into accounts as cases..

This plugin can also reflect Salesforce agent status (busy, available, etc.) and launch calls (Click to Dial) according to statuses directly from Salesforce to the Plugin in GoContact.

Provider Details

GoContact

Pricing Details

Default Plan

€50 EUR/user/month

Free trial available for 15 days