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Reputation Studio Lite | Product Reviews & Q&A for Salesforce
Manage Product Reviews, Ratings & Retailer Questions in Salesforce
- Industries
- Consumer GoodsRetailTravel, Transportation, & Hospitality
- Business Need
- Customer ServiceAnalytics
- Requires
- None
- Compatible With
- Service Cloud
Reputation Studio Lite helps Customer Service teams manage product reviews and customer questions from leading retail and user-generated content platforms directly inside Salesforce. Respond faster, automate case creation, and improve customer satisfactio
Compatibility
- RequiresThis solution requires these products in order to work. Before you implement the solution, check that you have these products.
- None
- Compatible WithThis solution is tested to work with and extends the value of these products, but doesn't require them.
- Service Cloud
- Salesforce Editions
- ProfessionalEnterpriseUnlimitedDeveloper
App Details
- Version
- Reputation Studio Lite/Jun 2026 1.35.0
- Listed On
- 10/13/2022
- Latest Release
- 06/30/2026
- Supported FeaturesNo LimitsThis product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in HelpLightning ReadyOptimized for Salesforce orgs that use Lightning Ready.Managed PackageThis product is installed in your Salesforce org as a managed package and receives automatic upgrades.
- No LimitsLightning ReadyManaged Package
- Package ContentsIf this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
- Custom Objects: 19Custom Tabs: 12Custom Apps: 2
- Lightning Components
- Global: 1App Builder: 0Community Builder: 0
- Languages
- English
Security
Additional Details
Reputation Studio Lite provides an efficient way to manage product reviews and customer questions inside Salesforce. Purpose-built for brands using Bazaarvoice, Bazaarvoice Connections Network, Amazon Questions, and similar product review platforms, Reputation Studio Lite centralizes customer feedback into a single Service Cloud workspace. Customer Service teams can automate case creation, route reviews to the right owners, respond using templates and approval workflows, and gain visibility into product quality through Salesforce reporting. As business needs grow, organizations can seamlessly upgrade to Reputation Studio for expanded review types, additional channels, location reviews, app reviews, marketplace integrations, social feedback, and advanced Voice of Customer analytics.
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Park City, Utah