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Nextian Subscription Service CPQ, Order Management, Monitoring & Support
Accelerating Quote-to-Cash for cloud & communications.
- Industries
- CommunicationsHigh Tech
- Business Need
- Customer ServiceContract ManagementQuotes & Orders
- Requires
- Sales Cloud
- Compatible With
- Sales CloudService Cloud
Quote-to-Cash for cloud & communications subscription services enabling providers to grow revenues, retain customer base and increase customer lifetime value: CPQ & SALES, ORDER MANAGEMENT, SERVICE MANAGEMENT & MONITORING SUPPORT, REPORTING & ANALYTICS.
Highlights
Provide your sales and customer care teams with data and tools to sell more faster: from creating complex multi-item quotes via CPQ, through 360° customer account intelligence, all the way to automated upsell opportunity detection.
Ensure a consistent, repeatable, workflow-oriented delivery process for new services as well as changes and cancellations. Leverage automation and integration with billing & other systems to reduce delivery costs and error rates.
Shorten issue resolution times by integrating accounts, products, subscriptions, contracts and monitoring data in the CRM. Increase customer satisfaction and streamline communication with omni-channel support via phone, email, Customer Portal and the API.
Ensure customer success and transform subscription service data into a revenue engine with automated discovery of upsell opportunities, comprehensive 360° account intelligence from infrastructure status to billing, and 24/7 on-line customer care.
Provider Details
Nextian helps cloud and communications providers grow revenues and retain customers with a comprehensive Quote-to-Cash software platform built on Salesforce. We enable providers to: ✔ Sell more faster ✔ Automate and reduce delivery costs ✔ Provide world-class customer support ✔ Increase customer lifetime value (LTV)
Pricing Details
You must pay to use this solution. Discounts are available for nonprofits.
The specified pricing is for Salesforce components only and excludes Nextian RMM (Remote Monitoring and Management) as well as any third party licenses.
Default Plan
$75 USD/user/month