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Orange Business

By Orange Business

The right partner of your Digital Transformation

Salesforce Consultants
Summit Tier
Industry Competencies
Energy and Utilities
Public Sector and Government
Product Competencies
Agentforce
Agentforce Marketing
Agentforce Sales
Agentforce Service
Platform
Small Business
Certified People
People employed by the consultant who hold Salesforce certifications that align to competencies
95
Certifications
The number of certifications held by people at this organization that align to competencies
322

Orange Business is a global IT and communications services provider in 220 countries. We help companies collaborate more effectively and engage better with their customers, connecting their people, sites and machines securely and reliably.

Description

Orange Business distinguishes itself by the variety of its customer relationship management solutions and its specific know-how to enable integrations with Salesforce: - Communication: Integration of reference contact center solutions (Genesys, Avaya, Cisco and Kiamo) and the Cloud Flexible Contact Center solution, offering a unified workstation in Sales and Service Cloud. - Collaboration: collaborative devices for document management or integration of corporate social network - Capitalization: analysis and processing of data based on our Flexible Data solution - Mobility: mobile application (web, mobile, intranet applications) development - Analyze: integration of business flow management solutions - Customer loyalty: Implementation of mailing and SMS campaigns through Contact Everyone We bring together the wealth of Salesforce CRM with the power of our Flexible Contact Center to design a unique 100% cloud-based solution. We advise companies on the whole of their digital strategy and develop and integrate solutions such as Digital Workspace, Sales and Field Services, eCommerce, payment, customer insight, Digital Applications…

Highlights

350 experts in Customer Relationship Management & 200 business consultants specializing in digital transformation

2,700 developers, data analytics and Internet of Things experts

2,200 Cloud and Cyber Defense experts, engineers and project managers specialized in Cloud, digital workplace, infrastructure and security

Orange Business's Achievements

Consulting Partner

Summit Tier

Learn More

Provider Details

Orange Business
Paris

Orange Business Services is a global telecommunications operator and IT services company. Our 20,000 employees support companies, local government bodies and public sector organizations in every aspect of their digital transformation. We help companies collaborate more effectively, operate more efficiently and engage better with their customers – connecting their people, sites and machines securely and reliably.

Geographic Focus

Shows the regions where the provider operates or has done business
Countries

Canada • Australia • Belgium • Brazil • Egypt • France • India • Italy • Morocco • Poland • Spain • Tunisia • United Kingdom

Languages

Supported Languages

English • French

More From This Provider

Orange - Flexible Contact Center with Salesforce - Telephony | CTI | ACD | IVR
by Orange Business
No Ratings
Flexible Contact Center with Salesforce is a cloud solution unifying the user experience with the Sales Cloud and Services Cloud. It provides IVR, ACD, call recording, fax, SMS, voice, and more features within one intuitive, easy-to-use interface.