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Cadalys CareIQ Utilization Management
Evidence-Based Decision Support For Clinical Review Processes
- Industries
- Healthcare & Life Sciences
- Requires
- Service CloudPlatform CloudHealth Cloud
- Compatible With
- Service CloudHealth Cloud
CareIQ Utilization Management for Health Cloud leverages 3rd party clinical content and evidence-based guidelines to streamline & automate the costly and time consuming review processes that drive up costs and delay getting patients access to care.

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Compatibility
- RequiresThis solution requires these products in order to work. Before you implement the solution, check that you have these products.
- Service CloudPlatform CloudHealth Cloud
- Compatible WithThis solution is tested to work with and extends the value of these products, but doesn't require them.
- Service CloudHealth Cloud
- Salesforce Editions
- EnterpriseUnlimited
App Details
- Version
- Cadalys CareIQ Data Model/Summer 2025 18.0.0
- Listed On
- 07/01/2020
- Latest Release
- 06/18/2025
- Supported FeaturesNo LimitsThis product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in HelpLightning ReadyOptimized for Salesforce orgs that use Lightning Ready.Person AccountsSupports Salesforce orgs that use Person Accounts.Salesforce ShieldSupports Salesforce orgs that use Shield.Community BuilderReady to use in the Salesforce Community Builder.Managed PackageThis product is installed in your Salesforce org as a managed package and receives automatic upgrades.Lightning App BuilderReady to use in the Salesforce Lightning App Builder.
- No LimitsLightning ReadyPerson AccountsSalesforce ShieldCommunity BuilderManaged PackageLightning App Builder
- Package ContentsIf this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
- Custom Objects: 36Custom Tabs: 5Custom Apps: 1
- Lightning Components
- Global: 27App Builder: 2Community Builder: 4
- Languages
- EnglishSpanish
Security
Additional Details
Standardize & Operationalize UM Processes Payers and providers need an alternative to current approaches for utilization management that require lengthy, burdensome steps to review and apply clinical guidelines and coverage policies. There is a critical need to break down silos and consolidate content for more consistent and efficient UM processes. Through a flexible, powerful curated content engine that embeds any third party medical coverage policies and evidence-based guidelines into the Salesforce Health Cloud platform, CareIQ for Utilization Management delivers unified workflows to automate clinical decision support across the payer-provider lifecycle. Our purpose-built solution presents review data in a logical and consumable experience that speeds up interpretation and application of UM criteria so clinicians can focus their attention on serving members and patients. - Eliminate swivel chair processes by consolidating clinical review content in a single pane of glass - Enhance payer-provider collaboration to ensure appropriate, timely care and reduce denials - Reduce cost per transaction and improve turnaround times
Need help?
Cadalys, Inc.
San Francisco, California, USA
Visit https://www.cadalys.com/contact-cadalys/support to submit a support case.