Help & Support

Elevate Your Agents with AgentExchange Solutions
Easily enhance Agentforce with pre-built AI solutions from AgentExchange. Browse, install, and deploy agents, actions, and apps directly into your environment. Tell Me More

Have Questions?

Information
Private ListingThis listing is private and can't be found by searching or browsing AppExchange.

Cadalys CareIQ Utilization Management

Evidence-Based Decision Support For Clinical Review Processes

Starting at $1   USD/m/year
Industries
Healthcare & Life Sciences
Requires
Service Cloud
Platform Cloud
Health Cloud
Compatible With
Service Cloud
Health Cloud

Compatibility

Requires
This solution requires these products in order to work. Before you implement the solution, check that you have these products.
Service Cloud
Platform Cloud
Health Cloud
Compatible With
This solution is tested to work with and extends the value of these products, but doesn't require them.
Service Cloud
Health Cloud
Salesforce Editions
Enterprise
Unlimited

App Details

Version
Cadalys CareIQ Data Model/Summer 2025 18.0.0
Listed On
07/01/2020
Latest Release
06/18/2025
Supported Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Person Accounts
Supports Salesforce orgs that use Person Accounts.
Salesforce Shield
Supports Salesforce orgs that use Shield.
Community Builder
Ready to use in the Salesforce Community Builder.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
Lightning App Builder
Ready to use in the Salesforce Lightning App Builder.
No Limits
Lightning Ready
Person Accounts
Salesforce Shield
Community Builder
Managed Package
Lightning App Builder
Package Contents
If this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
Custom Objects: 36
Custom Tabs: 5
Custom Apps: 1
Lightning Components
Global: 27
App Builder: 2
Community Builder: 4
Languages
English
Spanish

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Version
The most recent solution version that underwent the AppExchange Security Review. Undergoing the Security Review doesn't guarantee a solution’s security.
17.0.0
Last Reviewed Date
The most recent date that this solution underwent the AppExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
01/08/2025

Additional Details

Standardize & Operationalize UM Processes Payers and providers need an alternative to current approaches for utilization management that require lengthy, burdensome steps to review and apply clinical guidelines and coverage policies. There is a critical need to break down silos and consolidate content for more consistent and efficient UM processes. Through a flexible, powerful curated content engine that embeds any third party medical coverage policies and evidence-based guidelines into the Salesforce Health Cloud platform, CareIQ for Utilization Management delivers unified workflows to automate clinical decision support across the payer-provider lifecycle. Our purpose-built solution presents review data in a logical and consumable experience that speeds up interpretation and application of UM criteria so clinicians can focus their attention on serving members and patients. - Eliminate swivel chair processes by consolidating clinical review content in a single pane of glass - Enhance payer-provider collaboration to ensure appropriate, timely care and reduce denials - Reduce cost per transaction and improve turnaround times

Need help?

Cadalys, Inc.

San Francisco, California, USA

Visit https://www.cadalys.com/contact-cadalys/support to submit a support case.

Support Phone866-570-7560