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CareIQ for Salesforce: Utilization Management and Care Management
Operationalize Clinical Content For Automated Decision Support
- Industries
- Healthcare & Life Sciences
- Requires
- Sales CloudService CloudHealth Cloud
- Compatible With
- Sales CloudService CloudHealth Cloud
CareIQ integrates custom & third-party clinical and coverage policy content in Salesforce® Health, Service and Sales Clouds to drive workflows for evidence-informed care delivery and more efficient clinical reviews for health payers and providers.

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Compatibility
- RequiresThis solution requires these products in order to work. Before you implement the solution, check that you have these products.
- Sales CloudService CloudHealth Cloud
- Compatible WithThis solution is tested to work with and extends the value of these products, but doesn't require them.
- Sales CloudService CloudHealth Cloud
- Salesforce Editions
- EnterpriseUnlimitedForce.com
App Details
- Version
- Cadalys CareIQ/Winter 2025 17.0.0
- Listed On
- 05/19/2020
- Latest Release
- 12/05/2024
- Supported FeaturesNo LimitsThis product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in HelpLightning ReadyOptimized for Salesforce orgs that use Lightning Ready.Person AccountsSupports Salesforce orgs that use Person Accounts.Salesforce ShieldSupports Salesforce orgs that use Shield.Community BuilderReady to use in the Salesforce Community Builder.Managed PackageThis product is installed in your Salesforce org as a managed package and receives automatic upgrades.Lightning App BuilderReady to use in the Salesforce Lightning App Builder.
- No LimitsLightning ReadyPerson AccountsSalesforce ShieldCommunity BuilderManaged PackageLightning App Builder
- Package ContentsIf this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
- Custom Objects: 36Custom Tabs: 5Custom Apps: 1
- Lightning Components
- Global: 27App Builder: 2Community Builder: 4
- Languages
- EnglishSpanish
Security
Additional Details
CareIQ for Salesforce gives health payers and providers new ways to address technology challenges impacting their ability to deliver access to timely, quality care for members and patients by consolidating and unifying previously siloed content sources into a single pane of glass. Putting critical clinical and operational content at the fingertips of clinicians and staff eliminates much of the manual, time-consuming swivel-chair processes traditionally required to ensure medical necessity and authorize care for members and patients. Unified care planning: embedded support of National Committee for Quality Assurance (NCQA), Utilization Review Accreditation Commission (URAQ), Centers for Medicare & Medicaid Services (CMS), and Healthcare Effectiveness Data and Information Set (HEDIS) standards to streamline and automate assessments for interdisciplinary care teams. Streamlined utilization management: Clinicians receive intelligent recommendations that can automate the process of researching and applying the correct policies and guidelines based on attributes like line of business, geography, authorization request type and procedure/diagnosis codes
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Cadalys, Inc.
San Francisco, California, USA