Help & Support
Elevate Your Agents with AgentExchange Solutions
Have Questions?
Cadalys CareIQ Care Management
Evidence-Based, Assessment-Driven Care Planning
- Industries
- Horizontal ProductHealthcare & Life Sciences
- Requires
- Platform Cloud
- Compatible With
- Service CloudExperience CloudHealth Cloud
CareIQ Care Management seamlessly integrates evidence-based guidelines within Salesforce Health Cloud to deliver streamlined, automated assessment and care plan workflows in a highly intuitive experience to inform clinical decision support.

Watch Video

Watch Video
Compatibility
- RequiresThis solution requires these products in order to work. Before you implement the solution, check that you have these products.
- Platform Cloud
- Compatible WithThis solution is tested to work with and extends the value of these products, but doesn't require them.
- Service CloudExperience CloudHealth Cloud
- Salesforce Editions
- EnterpriseUnlimitedForce.com
App Details
- Version
- Cadalys CareIQ CM/Summer 23 16.0.0
- Listed On
- 10/28/2021
- Latest Release
- 06/13/2023
- Supported FeaturesNo LimitsThis product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in HelpLightning ReadyOptimized for Salesforce orgs that use Lightning Ready.Person AccountsSupports Salesforce orgs that use Person Accounts.Salesforce ShieldSupports Salesforce orgs that use Shield.Managed PackageThis product is installed in your Salesforce org as a managed package and receives automatic upgrades.
- No LimitsLightning ReadyPerson AccountsSalesforce ShieldManaged Package
- Package ContentsIf this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
- Custom Objects: 0Custom Tabs: 0Custom Apps: 0
- Lightning Components
- Global: 0App Builder: 0Community Builder: 0
- Languages
- EnglishSpanish
Security
Additional Details
CareIQ for Care Management delivers streamlined, comprehensive care planning workflows to automate critical clinical decision support for health payers and providers on Salesforce Health Cloud. Our purpose-built solution enables collaborative care management through the use of innovative technology integrations (like MCG Chronic Care Guidelines and Transitions of Care content) to empower all members of the interdisciplinary care team with a 360-degree patient view in real time. By providing fast access to evidence-based guidelines, guided assessments and care plan templates presented in an intuitive wizard, care managers have access to previously siloed information in a single screen, empowering them to build individualized care plans quickly without the heavy, manual swivel chair processes that delay getting patients the care they need. CareIQ also supports NCQA and CMS for Medicare and Medicaid standards with compliant workflows that enable users to assess member progress against complex case management plans. An ideal solution for complex use cases like chronic care and behavioral health
Need help?
Cadalys, Inc.
San Francisco, California, USA
To log a support case, visit us on the web at https://www.cadalys.com/contact-cadalys/support.