PT. Metrodata Electronics Tbk (PT. Mitra Integrasi Informatika)

Sales Cloud Implementation

Good communication, good skillset however can be more meticulous. Willing to go extra length for customer satisfaction.

Highly Trusted Salesforce Partner

We are very satisfied collaboration with MII Team. Metrodata Team (MII) very helpful, understanding our needs, patient, and fast respond. Thank you.

RELIABLE SALESFORCE PARTNER!!!

PT. Mitra Integrasi Informatika has been a reliable IT consulting partner for PT. Contromatic Prima Mandiri Group since 2016, building a strong long-term partnership. Throughout our Salesforce implementation, their team has demonstrated strong technical expertise and a solid understanding of our business needs. The consultants were responsive and supportive, ensuring a smooth and effective implementation. We appreciate their professionalism and long-term commitment to quality delivery and we wish the PT. Mitra Integrasi Informatika team continued success in the years ahead.

Good Collaboration and Fast Response

I was greatly assisted by the Salesforce Metrodata Team (Mitra Integrasi Informatika). They responded quickly and always provided helpful solutions to every issue. They were a great team. They collaborated well on every change they made. They met the timeline and always followed up on issues throughout the requirements process, right up to the go-live stage in production. Thank you.

User Experience

Very good. The coordination was excellent and fast. We as users feel secure because of the quick response when there are any issues.

User Experience

Working with the Metrodata team throughout this Salesforce project has been a genuinely positive experience. From the very beginning, the team showed strong commitment to understanding our needs and making sure the solution matched how we actually work—not just what was written in the requirements. In terms of delivery, the quality has been consistently good. The team was careful, detail-oriented, and always open to feedback whenever we needed adjustments. What stood out the most was their willingness to explain things clearly and help us navigate Salesforce in a way that felt manageable, especially for users who were new to the platform. The support we received from the team—from planning, configuration, testing, all the way to go-live—felt very collaborative. Whenever we had questions or last-minute changes, the team responded quickly and helped us find the right approach. Their patience, guidance, and teamwork made the entire process much smoother for us.

Highly Professional & Reliable Partner in Building Our Digital Ecosystem

Metrodata Indonesia (MII) has been a key partner for our Group in implementing the Salesforce Sales Cloud CRM platform and integrating it with our backend systems. From the beginning, their team demonstrated a deep understanding of our business needs and a high level of technical expertise. What we truly appreciated in working with MII is their professionalism, reliability, and collaborative approach. Building a digital ecosystem is never an easy task, especially in a complex industry like real estate—but with their consistent support, we’ve worked hand-in-hand to reach our goals. Today, our Digital Marketing team relies on this integrated CRM solution to drive leads and revenue, and it has become a core part of our digital growth strategy. The journey has been smooth, structured, and result-driven. We absolutely recommend Metrodata Indonesia to any organization looking to implement scalable and impactful CRM solutions. They are more than a vendor—they are a true partner in transformation.

Sales and Service Operation Module

“The implementation of Salesforce Sales and Service Cloud was successful. The consultant was very helpful in accommodating our detailed business processes, even when some of the requirements were quite challenging. Their responsiveness and ability to adapt to our needs greatly contributed to the project’s success.” “It is recommended that the implementation partner continue to enhance their product knowledge and stay aligned with Salesforce best practices. In certain cases, we observed a gap between the implementation team's understanding and that of Salesforce’s own solution experts. Structured training and closer collaboration with Salesforce principal could bridge this gap and improve solution delivery.” “However, MII is a recommended Salesforce partner, especially for organizations seeking a collaborative and adaptive implementation team. Further technical alignment with Salesforce best practices would further enhance their delivery quality.”

Good communication, solution, implementation skill

excellent in design and preparation, focus on timeline, but need improvement how to assist the client when application change check before deployment