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Deloitte Cloud4M for Manufacturing
Improve your customer’s buying experience with Cloud4M for Manufacturing
- Industries
- Manufacturing
- Business Need
- Quotes & Orders
Cloud4M is a solution accelerator that can bring your CRM vision to life, provide a clear technology roadmap and reduce implementation time. It supports end-to-end customer engagement process and provides a single view of customers and connected products
Compatibility
- Salesforce Editions
- EnterpriseUnlimited
App Details
- Version
- Cloud4M/Cloud4M R2 Spring 20 1.2.0
- Listed On
- 11/15/2019
- Latest Release
- 03/03/2022
- Supported FeaturesNo LimitsThis product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in HelpLightning ReadyOptimized for Salesforce orgs that use Lightning Ready.Managed PackageThis product is installed in your Salesforce org as a managed package and receives automatic upgrades.
- No LimitsLightning ReadyManaged Package
- Package ContentsIf this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
- Custom Objects: 6Custom Tabs: 1Custom Apps: 0
- Lightning Components
- Global: 4App Builder: 3Community Builder: 2
- Languages
- English
Security
Additional Details
This is an overview of Cloud4M capabilities : BUYER • Accessibility and collaboration around sales agreements • Continuous support for the company’s purchases, existent agreements and service inquiries • Rebates management accessibility • Asset management tools, including spare parts availability SALES REPRESENTATIVE • Manage both new sales and run-rate business • Built-in visit reporting to capture relevant data • Full visibility into the sales agreement lifecycle and planned + actual order volumes • Keep track of your biggest competitors PRODUCT MANAGER • Better visibility into ordering processes to meet demand • Scale-up or down the production plan when responding to demand fluctuations SERVICE EXPERT • Be the main point of contact for the customer in case of questions or issues • Find solutions or bring in the right technical experts • Build great customer relationships through solution-oriented communication FIELD SERVICE AGENT • A straight-forward schedule, the correct tools and informational details on how to resolve issues in a timely-manner • Simple appointment routing features and access to real-time stats, pushed to a mobile device