nps.today | NPS, CSAT & CES Customer Experience Surveys for Salesforce

Great app

Its a good app to easily setup a feedback gathering process in salesforce. easy to use, simple admin dashboard and a great team which supports clients on each step of the way. thank you!

Easy to use system for customer feedback

We've been really happy with NPS.Today! Their survey tool made it super easy to get customer feedback, and we're now getting a much clearer picture of their satisfaction. Setting up reports in Salesforce was a breeze, and took next to no time. Easy to use tool

Great tool to measure customer satisfaction

I have been using NPSToday for almost 10 months now and it's a great user friendly tool that integrates very well with Salesforce to be able to send and receive customer feedback. The out of the box visualisations are great and the team at NPSToday have been superb with providing ongoing support. I highly recommend NPSToday if you are looking to improve how you measure, understand and act on customer feedback.

Nice system to get you started fast... and to grow with

We use NPS.Today to manage both transactional and relational surveys. It has given us an easy to use standard approach that we could rapidly get deployed to multiple teams. There are restrictions... and things our teams would have done differently - but it actually has turned out that it helps us keep on track and focus on the objective... not the technical options. We have been able to standardize in our approach and keep a consitent focus on Customer value

The use of NPS measurements across the business

We were looking to implement a simple solution to support customer experience management and touchpoint surveys. That includes marketing and sales and soon also tech development/delivery. We use Salesforce Sales Cloud, Pardot and Service Cloud, and the integration with NPS.Today across the Salesforce applications allows us to follow our customers on the journey they are taking with us in a full closed loop CX program. NPS.Today has been easy to implement and generates excellent customer data which allows us to constantly improve our customer journey.

Great overview, and fairly easy to get started with.

NPS.Today gave us a great tool for sending our surveys to our tenants, which has given us a great overview of how satisfied they are with our services. It has been easy to set up reports in Salesforce with it, and the setup itself took less than 30 minutes. NPS.Today has given us great support while we have been working with it, and always get back quickly to us with answers to our questions.

Easy to use, flexible to setup and provide invaluable insights!

Prezentor needed a fully automated NPS Salesforce solution, that we could easily get up and running. After talking to NPS.Today this was a no-brainer for us. Fast execution, great product, top-quality services and attractive pricing. With NPS.Today and the plug-in for Salesforce, we got all the tools we need to start operationalizing our customer loyalty in Salesforce. We now have customer insight to take action, transform our products and create more loyal customers.