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Communicat-O: Multi Messaging Tool | SMS | WhatsApp | WeChat | Telegram | Zalo

By Manras Technologies UK Limited

Native integration with SMS, WhatsApp, WeChat, Telegram, Zalo & many more

Paid  

Discounts available for nonprofits

Industries
Horizontal Product
Business Need
Customer Service
Marketing
Chat & Web Conferencing
Requires
None
Compatible With
Sales Cloud
Service Cloud
Marketing Cloud Engagement

Communicat-O is a multi channel messaging tool built on Salesforce to manage communication across SMS, WhatsApp, Facebook, Telegram, WeChat, Line, Zalo, Viber & Google GMB Chat on a unified platform, easily assign conversations & get real-time analytics.

  • Check how you can manage all your conversations from one single interface.

  • Communicat-O - A multichannel messaging tool built for Salesforce - Go through the product demo!!

  • Know how you can schedule & send prompt bulk messages with Communicat-O - multichannel messaging app

  • Communicat-O lets you easily assign conversations to other representatives within the team.

  • You can manage all your conversations on the go using our Mobile-ready messaging tool - Communicat-O

  • Communicat-O - Your partner for all your messaging needs using Salesforce!

Compatibility

Requires
This solution requires these products in order to work. Before you implement the solution, check that you have these products.
None
Compatible With
This solution is tested to work with and extends the value of these products, but doesn't require them.
Sales Cloud
Service Cloud
Marketing Cloud Engagement
Salesforce Editions
Enterprise
Unlimited
Force.com
Developer

App Details

Version
Communicat-O Base/COMMUNICATOMAY2025 3.75.0
Listed On
02/10/2022
Latest Release
05/14/2025
Supported Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Agentforce
Agentforce solutions are customizable, conversational, AI assistants. They boost Salesforce user productivity in a safe way by facilitating everyday business interactions across a wide range of workflows and tasks. Learn More
Multiple Currencies
Supports Salesforce orgs that use Multiple Currencies.
Person Accounts
Supports Salesforce orgs that use Person Accounts.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
Salesforce Mobile
Supports Salesforce for iOS and Android.
No Limits
Lightning Ready
Agentforce
Multiple Currencies
Person Accounts
Managed Package
Salesforce Mobile
Package Contents
If this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
Custom Objects: 24
Custom Tabs: 7
Custom Apps: 1
Lightning Components
Global: 14
App Builder: 0
Community Builder: 0
Languages
English

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Version
The most recent solution version that underwent the AppExchange Security Review. Undergoing the Security Review doesn't guarantee a solution’s security.
1.8.0
Last Reviewed Date
The most recent date that this solution underwent the AppExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
02/07/2022

Additional Details

Communicat-O is a powerful multi-channel messaging solution that integrates seamlessly with Salesforce and brings together all communications across social media platforms like WhatsApp, Facebook, SMS, Telegram, Viber, Zalo, Line, Intercom and Google My Business chat into a single interface, making it easier for the companies to respond & keep track of all their previous interactions across all platforms at once place. This all-in-one interface enhances customer engagement, streamlines team collaboration, and ensures no customer interaction is missed. Businesses can efficiently manage conversations, assign chats to the right team members, and handle multiple conversations simultaneously with the multi-chat window feature. With AI-powered responses, bulk messaging, and real-time analytics, Communicat-O helps businesses optimize customer communication and drive better results. The shared inbox boosts productivity, while the mobile-ready solution allows seamless communication on the go. With additional features like pre-configured chatbot responses, automated templates, taggable conversations, & its exceptional quality of being the only seamless mobile-ready solution in the market.

Need help?

Manras Technologies UK Limited

71-75, Shelton Street, Covent Garden, London, WC2H

Get seamless after-sales assistance, troubleshoot issues, and optimize your experience with Communicat-O. with 24/7 support. Reach out for expert guidance and instant resolutions. Your success is our priority! https://www.communicat-o.com

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